Amazon & Etsy Add Regulatory Fees For Canada Digital Services Tax Compliance

Liz Morton
Liz Morton


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UPDATE 8-27-24

Etsy has reportedly informed some Canadian sellers they are delaying the effective date for the Regulatory Fee until August 29.


Ecommerce marketplaces are reacting to Canada's new Digital Services Tax, instituting Regulatory Operating fees passing costs of regulatory and tax compliance directly to sellers on their platforms.

Etsy has quietly slipped a provision into their fees and billing policy that will add a 1.15% Regulatory Operating fee for Canada sellers (on top of existing selling and ad fees) effective August 15, 2024.

According to Etsy seller and ecommerce consultant Cindy Baldassi, Etsy did not publicly announce the change, opting to simply add a small banner on the appropriate policy page instead of proactively informing sellers of the change.

Similarly, Amazon has announced additional fees will be added on October 1st to account for Digital Services Tax in Canada, the UK, France, Italy, and Spain but due to location variables that can make the exact calculation complicated, they will be using a fixed fee dependent on the seller's location and which country specific Amazon site is being used.

The Canadian government recently implemented a digital services tax (DST), similar to those of the UK, France, Italy, and Spain. On October 1, 2024, we’ll introduce a digital services fee to account for DST.

While the typical DST rate is 2% in the UK and 3% in Canada, France, Italy, and Spain, DST charges are unpredictable as they vary based on the location of your business, the location of the buyer, and other factors. Rather than base the digital services fee on these location variables, which would create an unpredictable business impact because you can’t know the location of customers who will buy your products, we’ll introduce a fixed digital services fee based only on your location and the store in which you sell.

The digital services fee won’t apply to domestic sales if you’re established in the US and sell in the US store.

If you sell in the US store but your business is established in a country in which DST has been introduced (the UK, France, Italy, Spain, and Canada), the digital services fee will apply to sales made in the US store. The fee rate and what it applies to will vary based on the country in which your business is established. For example:

  • If your business is established in Canada and you sell a $15 item in the US store, you’ll be charged a 3% digital services fee ($0.07) on Selling on Amazon fees ($2.25) for sales starting October 1.
  • If your business is established in the UK and you sell a $15 item in the US store, you’ll be charged a 2% digital services fee ($0.05) on Selling on Amazon fees ($2.25) and a 2% digital services fee ($0.07) on FBA fees ($3.30) for sales starting October 1.

To better help you understand how this fee will affect your business, including rates by country and examples, go to Digital services fee.

Starting September 1, you’ll be able to preview the fee in the Revenue Calculator, and from October 1 you can track your digital services fees via the Transaction View in your Payments reports. If you use Remote Fulfillment with FBA, the digital services fee will be accounted for in our free Automate Pricing tool starting October 1.

eBay introduced a Regulatory Operating Fee for UK, Austria, Belgium, France, Italy, Ireland, Netherlands, Poland, Spain, and Switzerland in April, but so far there has been no announcement about whether Canada will be added to the mix.

eBay Adds Regulatory Operating Fee For UK & Some EU Countries
The costs of compliance & regulation add up & eBay is passing them on to sellers in the UK & some EU countries with new Regulatory Operating Fee.

Have you encountered Regulatory Operating Fees on other marketplaces? If so, let us know which ones in the comments below!

Fees & PaymentsAmazonEtsy

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Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.


Recent Comments
Avatar Placeholderbritishsoeedw-034 minutes ago
I'm having the same problem, Vat has ben added to my listings and sales have literally stopped.
Avatar Placeholderblazeaglory6 hours ago
I've been selling on ebay since 2003 but i had to get a new account because after having a perfect feedback with ZERO negative feedback, i had one sale go south where the item i had i simply couldn't find in my inventory! So i ended up Ebay roughly 250$. You'd think they'd call me or message me and work out a plan but no, immediately PAY NOW PAY NOW OR YOUR ACCOUNT GETS CLOSED! I sell hand to mouth and usually each sale gets spent on bills QUICK, so i told Ebay i could pay monthly or weekly and pay the balance off in a month or sooner. Anyways, they closed my perfect TRS account. I mean no sympathy or anything after roughly 20 something odd years...SO now my new account after not selling for several months has only a couple sales. I dunno if things have changed but traffic seems waaaaay down but with this last sale, a nice vintage DAVID YURMAN silver bracelet, i had to ship to an authenticator, which I've never had to do. Hey I'm all for it because on ebay the last 20 years, the silver jewelery market has been HIGH RISK fakes labeled .925 yet NOT! LOL So I'm ok with an authenticator program that actually WORKS! So now the bracelet has been in Carlsbad since Monday May 19th 2025. I'm hoping it gets verified by tomorrow. I'll keep you all posted
Avatar Placeholderfoxxresell13 hours ago
An update to this situation - Today I will return to Above Average but this last month cost me a 91.8% reduction in impressions, 53.8% drop in listing page views, and 78% drop in revenue as well as paying an additional 6% final value fee on the sales I made. I was fortunate I had some higher value items sell this last week or my revenue numbers would have been well into the 80%.

eBay has responded to my BBB complaint twice. The first time they told me that I deserved below standard because my shipping scans were below the threshold. However, I had to quote their own website to them saying that shipping numbers cannot lead to downgrade to Below Standard.

The second response they just said I would be restored on May 20th completely ignoring the issue at hand, admitting an issue existed, or offering any type of solution.

If this concerns you, this happened to you, or worried it may happen, please take action. In fact, take action anytime eBay is doing somethning wrong. They will change nothing if you don't say anything. If enough people speak up, they do make changes.