Amazon Orders Page Down 1-7-2023

Liz Morton
Liz Morton


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Both buyers and sellers are currently reporting problems when trying to view Amazon order records.

There's been a spike in reports on DownDetector:

Yep can't view order confirmation. Hopefully it'll be back up soon!

Yes order confirmation and cannot view order either.

No order confirmation and cannot view order either. Tried to call Amazon and their system is down!!!

There's a problem displaying the details for this order right now. Click "View order details" or try refreshing this page."

Made an order but it's not displaying and i have yet to receive a confirmation email.

And across social media:

And in the Amazon seller community:

Is seller central order report down today Jan 7 2022?
Is Seller Central order report down? I’m not showing any sales for a few hours and this is highly unusual. My listing looks fine on the website though.

Is Seller Central order report down? I’m not showing any sales for a few hours and this is highly unusual. My listing looks fine on the website though.

No sales over here for about 3 hours, guess it’s that time again.


I'll update as soon as I have more information - in the meantime, if your Amazon orders aren't loading, let us know in the comments below!

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


Recent Comments
Avatar Placeholderjannicks19 hours ago
Order number: 05-12869-97956, Item was counterfeit, cant leave feedback due to "we can't find this transaction"
Avataralexclifford93Yesterday
Absolutely agree with other people here - this Ebay "simple postage" is a wheeze to squeeze more out of private sellers. I live walking distance to the post office (2 minute walk) and it's 4 miles to my local Evri drop off point. I don't have a car. So will have to opt for Royal Mail only - which in turn adds an extra few pence to the postage. Previously a 2nd mail parcel was £3.25, with this it's going to be an increase of nearly 50%. The biggest increase is for the 1-2kg parcels, which previously qualified as small parcels.

As many of the items I sell are £10 or less, this makes it not worth the bother and I'll probably have to give it away to the charity shop.

Add that to the "buyer protection" fee they've added on - and the costs are making it untenable for people trying to clear the house, or make a few bob from old bits and pieces. Not happy at all and there doesn't seem to be a way of opting out.

The sooner these sleazebags at the top can be got rid of, or some community-run buy/sell/swap sites come up - the better. We don't need ebay.