Amazon Seller Central, Account Health, Shipping Down 6-13-23

Liz Morton
Liz Morton


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UPDATE

Amazon AWS Health Status showing many services back online, still working toward full recovery.


Amazon appears to be experiencing a massive server outage impacting multiple areas of Seller Central including Account Health, Shipping and more.

Seller Central Issues

Has anyone else noticed that the Account Health page is all wonky and that orders stopped or slowed significantly around an hour ago?

I can't pull up new orders. Seller health page shows all red warnings/no data.

Problem with buy shipping today?

In the last hourish when I ship an item via buy shipping it is not marking the item shipped or recording the tracking. Anyone else?

Its in the last 30 minutes. It's not letting me confirm orders or buy shipping... nada. just giving me an error. I have 2 orders that are packed and ready to go that I can't confirm. One was a Custom order I already completed and got approval from the customer for.

Printing Shipping Labels but they are not showing as shipped

I just printed 8 shipping labels in the last 20 minutes. They don't show as shipped. They won't let me confirm shipment by typing in the tracking number.

Glitch in the Matrix here!

Seems like Amazon servers are down ?

Seems like an unusual stop on the orders, even can't access business report and unable to create fba shipment. Are you guys facing the same ?

Account Health Page Error/ No sales coming in

Hi, anyone else seeing error messages on the account health dashboard?

also have not gotten a sale in about 30 mins was curious if this is another glitch in Amazon systems.


Amazon's Health Status page is showing operational issues in multiple services.

And there is a spike in reports on DownDetector as well.

Stay tuned for updates! In the meantime - let us know in the comments below if you are experiencing these issues!

AmazonTech Issues

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Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.


Recent Comments
Avatar Placeholderbritishsoeedw-07 hours ago
I'm having the same problem, Vat has ben added to my listings and sales have literally stopped.
Avatar Placeholderblazeaglory12 hours ago
I've been selling on ebay since 2003 but i had to get a new account because after having a perfect feedback with ZERO negative feedback, i had one sale go south where the item i had i simply couldn't find in my inventory! So i ended up Ebay roughly 250$. You'd think they'd call me or message me and work out a plan but no, immediately PAY NOW PAY NOW OR YOUR ACCOUNT GETS CLOSED! I sell hand to mouth and usually each sale gets spent on bills QUICK, so i told Ebay i could pay monthly or weekly and pay the balance off in a month or sooner. Anyways, they closed my perfect TRS account. I mean no sympathy or anything after roughly 20 something odd years...SO now my new account after not selling for several months has only a couple sales. I dunno if things have changed but traffic seems waaaaay down but with this last sale, a nice vintage DAVID YURMAN silver bracelet, i had to ship to an authenticator, which I've never had to do. Hey I'm all for it because on ebay the last 20 years, the silver jewelery market has been HIGH RISK fakes labeled .925 yet NOT! LOL So I'm ok with an authenticator program that actually WORKS! So now the bracelet has been in Carlsbad since Monday May 19th 2025. I'm hoping it gets verified by tomorrow. I'll keep you all posted
Avatar Placeholderfoxxresell20 hours ago
An update to this situation - Today I will return to Above Average but this last month cost me a 91.8% reduction in impressions, 53.8% drop in listing page views, and 78% drop in revenue as well as paying an additional 6% final value fee on the sales I made. I was fortunate I had some higher value items sell this last week or my revenue numbers would have been well into the 80%.

eBay has responded to my BBB complaint twice. The first time they told me that I deserved below standard because my shipping scans were below the threshold. However, I had to quote their own website to them saying that shipping numbers cannot lead to downgrade to Below Standard.

The second response they just said I would be restored on May 20th completely ignoring the issue at hand, admitting an issue existed, or offering any type of solution.

If this concerns you, this happened to you, or worried it may happen, please take action. In fact, take action anytime eBay is doing somethning wrong. They will change nothing if you don't say anything. If enough people speak up, they do make changes.