Liz Morton

Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!

eBay Ventures Backs Ecomtent For AI Powered Ecommerce Optimization Members Public

eBay Ventures joins in $1.4 million funding round for Ecomtent, a startup focused on helping sellers & retailers optimize for AI-powered search.


eBay Ventures

eBay App Can't Send Offers Christmas Glitch Members Public

eBay sellers report mobile app glitch dampened the Christmas spirit, preventing offers from being sent to potential buyers over last few days.


eBay

UPS Hikes Mail Innovations Rates ~25% In Christmas Eve Surprise Announcement Members Public

UPS drops Christmas Eve surprise, notifying shippers who use their Mail Innovations service that rates will be increasing by ~25% on January 1st.


UPS

Canada Post Strike Has Ended, But Online Sellers Say Shipping Disruptions Continue Members Public

Online sellers relieved by end of Canada Post strike, but disruptions continue as service to the country is still suspended by some carriers.


Shipping

eBay Provides Item Insights Showing Promoted Listings Ad Usage By Category In Listing Form Members Public

eBay adds new insights to app listing form showing percentage of items per category currently using Promoted Listings General cost per sale ads.


eBay

eBay UK Trials Account Assurance To Help Sellers With GPSR, Other Regulatory Compliance Issues Members Public

eBay UK tests Account Assurance program, promising dedicated assistance with select account restrictions & proactive help with GPSR & other compliance issues.


eBay

Value Added Resource Week In Review 12-22-24 Members Public

eBay Marketing Terms update, pre-loved fashion conditions, Holiday Treasures; Amazon FBA reimbursement; Etsy forced vacation; Mercari phishing & more!


Week In Review

Bonanza Sellers Receive Fake Suspension Notices In Account Hijacking Attempt Members Public

Bonanza sellers bombarded with fake account suspension messages directing to suspicious links in likely account hijacking attempt.


Bonanza

Mercari Sellers Bombarded With Verification Phishing Spam Members Public

Mercari US sellers report a sudden influx of phishing attempts using the Mercari messaging system for fake verification scam.


Mercari

eBay Holiday Treasures: Curated Influencer Picks Highlight Unique Gift Ideas Members Public

eBay taps influencers for Holiday Treasures curated gift guide highlighting unique pre-loved items as part of Things. People. Love campaign.


eBay

Mercari 2025: How Leadership Shakeup, Japan Updates Could Shape US Marketplace Future Members Public

With tumultuous 2024 & big changes coming in 2025, could recent updates to Mercari Japan hint at what's in store for US marketplace in coming year?


Mercari

Whatnot Recaps 2024, Shares Hot Trends Heading Into 2025 Members Public

Whatnot recaps 2024 growth, shares hot trends and how livestream shopping is bringing communities together as we head into 2025.


Whatnot

eBay Shipping Label & Messaging Errors 12-19-24 Members Public

eBay users are experiencing problems with printing shipping labels and sending messages, adding stress to last minute holiday selling.


eBay

Big Changes To eBay Pre-Loved Fashion Conditions Coming In 2025 Members Public

Fashion sellers are in for some big changes in 2025 as eBay expands condition grading requirements to include pre-owned fair, good, & excellent.


eBay

eBay Unwraps Personalized Selling Stats For 2024: Is Every Seller In The Top 5%? Members Public

eBay sent out personalized messages to sellers today, celebrating their success on the site in 2024 - but some say the math doesn't check out!


eBay

Sellers Outraged By Amazon FBA Reimbursement Update That Changes Calculation For Lost & Damaged Items Members Public

Amazon FBA inventory reimbursement policy update for 2025 sparks seller outrage with changes to how value for lost or damaged items is calculated.


Amazon

eBay Tests AI Generated FAQs In Search Results Members Public

eBay continues testing ways to integrate generative AI with users noticing a new FAQ module displaying in some search results on the mobile app.


eBay

eBay's New Saved Feed Page Annoys & Confuses Buyers, Pushes Irrelevant Visually Similar Results Members Public

eBay rolls out new Saved Feed page, users say it's confusing, not useful & pushes them toward irrelevant sponsored visually similar results.


eBay
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