Liz Morton

Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!

Q2 2024 Ecommerce Earnings Call Roundup Members Public

Q2 2024 earnings calls are just around the corner - track important ecommerce marketplace earnings dates here!


Earnings

Mercari Partners With BEENOS To Bring Japan Inventory To US Shoppers Members Public

Mercari is opening up direct from Japan shopping to the US market with new BEENOS international fulfillment partnership.


Mercari

eBay's New Ads Dashboard Promises Intuitive Design & Advanced Tech; Sellers See Less Transparency Members Public

eBay's new Ads Dashboard promises simplified, intuitive experience will lay the foundation for sales velocity & growth - can it live up to the hype?


eBay

eBay Search By Image Malfunctions, Shows Wildly Irrelevant Results Members Public

eBay app users report Search By Image feature is malfunctioning, returning wildly irrelevant results that do not match items being searched for.


eBay

eBay UK Drops Direct Nectar Connection, Leaving Buyers In Lurch On Popular Rewards Scheme Members Public

Shopping rewards site Nectar & eBay are parting ways in the UK, with direct linking of Nectar to eBay accounts ending as of September 1, 2024.


eBay

Adam Ireland Tapped As eBay's New VP GM Global Collectibles As Gene Cook Departs Members Public

Adam Ireland named VP GM Global Collectibles overseeing eBay's multi-billion dollar trading card & collectibles business as Gene Cook departs.


eBay

Value Added Resource Week In Review 7-7-24 Members Public

eBay AI award & media manipulation, automatic feedback; Etsy adult content, ad glitch; Amazon bot problems & more!


Week In Review

eBay Wins "Best Generative AI Solution" Award - Well Deserved Honor Or Marketing Hype? Members Public

eBay has won Best Gen AI Solution at the 2024 AI Breakthrough Awards - is it a well deserved honor for tech innovation or just marketing hype?


eBay

More Amazon Bot Troubles As Sellers Get Business Insurance Expiration Warnings In Error Members Public

Amazon sellers are scrambling to reupload business insurance information after another "bots gone wild" situation sends warnings in error.


Amazon

Etsy Ad Campaigns Set Up Without Seller Permission As New Listing Form Bugs Continue Members Public

Etsy sellers say ad campaigns are being set up without permission, costing extra fees & raising concerns about ongoing glitches with new listing form.


Etsy

eBay's Tech Image Overhaul: Is Media Manipulation Covering Up Executive Leadership Failures? Members Public

eBay looks to shed outdated reputation with new comms role using media to promote CTO Mazen Rawashdeh & "position eBay as a top-tier tech company."


eBay

eBay Send Offer Change Removes Option To Add Coupons, Curtailing Repeat Buyer Activity Members Public

eBay Send Offer UX changes remove option to add coupon for future order, curtailing important tool to drive repeat buying traffic.


eBay

eBay Introduces Automatic Positive Feedback For New Sellers Members Public

eBay testing providing automatic positive feedback ratings for some sellers as global feedback & ratings overhaul continues.


eBay

Etsy Updates Mature Content Policy With New Limitations On Nudity, Adult Toys & Sexual Accessories Members Public

Etsy has updated their Adult Nudity, Sexual & Mature Content policies, cracking down on explicit content & items across the site.


Etsy

Value Added Resource Week In Review 6-30-24 Members Public

eBay Summer Update, exec departures, search tests, cash advance loans; Mercari fee transparency; USPS rate hike; Etsy holidays; Reverb Outlet & more!


Week In Review

Mercari Tests Showing Buyer Fees On Item Pages To Avoid Cart Abandonment At Checkout Members Public

Mercari tweaks item page design to provide buyer fee transparency as major strategy shift fails to deliver hoped for short-term GMV results.


Mercari

eBay VP Collectibles Gene Cook Exits, Leaving Leadership Up In The Air For Key Focus Vertical Members Public

eBay VP Collectibles Gene Cook exits, leaving leadership of multi-billion dollar key focus vertical up in the air at critical time for company.


eBay

Amazon Bot Wrongly Flags Items As Seeds Or Plants In Mass Deactivation Meltdown Members Public

Amazon sellers panic as listings are incorrectly flagged as plants or seeds, leading to mass deactivations & account warnings.


Amazon
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