Liz Morton

Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!

eBay Social Sharing Tool Adds YouTube Option To Promote Item Videos Offsite Members Public

eBay adds new platform to social media sharing tool, empowering sellers to post item videos directly to YouTube to draw more traffic to the site.


eBay

eBay Uses AI To Detect Sellers Skirting Cancellation Policies - What Happens When Bots Get It Wrong? Members Public

eBay is turning to AI to detect & punish sellers who try to skirt cancellation policies, but what happens if the bots don't always get it right?


eBay

Value Added Resource Week In Review 8-4-24 Members Public

eBay Q2 earnings, service metrics penalties, AI image-based listing; Etsy Insider membership program; Amazon liable for defective items & more!


Week In Review

CPSC Rules Amazon Must Recall Dangerous Items Sold By 3rd Party FBA Sellers Members Public

Consumer Product Safety Commission rules Amazon was a distributor of dangerous & defective products, legally responsible for recall.


Amazon

Fiverr Buys AutoDS As Major Marketplaces Crackdown On Dropshipping Members Public

Fiverr acquires automation tool AutoDS in deal that could prove ill-timed as major ecommerce marketplaces crackdown on arbitrage dropshipping.


News

New eBay Tool To Help Sellers Track Earnings & COGS Suffers Premature Launch Failure Members Public

eBay's new tool to help sellers track earnings & cost of goods suffers embarrassing premature launch failure with broken links & incorrect data.


eBay

eBay Return Fraud Exposes Service Metric Penalty Conflicts & Seller Protection Failures Members Public

eBay seller faces potentially business-killing penalty fees as return fraud & abuse expose Service Metrics conflicts & seller protection failures.


eBay

eBay Buyers Push Back On Ads Inserted In Purchase History Members Public

Buyers are expressing frustration with latest update to the eBay app that inserts intrusive & disruptive ads into purchase history experience.


eBay

eBay Q2 2024 Earnings - Lowered Forecasts Call Enthusiast Strategy Into Question Members Public

eBay Q2 2024 shows stalled Active Buyers, 1% GMV growth & a lowered Q3 forecast raising questions about limits of enthusiast buyer strategy.


eBay

Etsy Announces Etsy Insider Buyer Membership Program Ahead Of Q2 2024 Earnings Members Public

Etsy is hoping to put their own spin on Amazon Prime, introducing Etsy Insider buyer membership program ahead of today's Q2 2024 earnings report.


Etsy

eBay Rolls Out New AI Powered Image-Based Listing Experience For Trading Cards Members Public

eBay introduces new image-based listing feature for trading cards, building on COMC partnership to streamline selling process.


eBay

eBay "Sponsored Items From This Seller" Snafu - Tech Misexecution Or Dark Pattern Design? Members Public

A change in how eBay displays some Promoted Listings ads could mislead & confuse consumers - is it AI run amok or intentional dark pattern design?


eBay

eBay Q2 2024 Pre-Earnings Commentary & Highlights Members Public

eBay is set to report Q2 2024 earnings July 31. Take a look back at highlights from Q2 & what's happening so far in Q3 2024!


eBay

Value Added Resource Week In Review 7-28-24 Members Public

eBay trading card search problems, Seller Hub & Feedback page updates; Etsy shop set up fee change; Amazon On Time Delivery Policy update & more!


Week In Review

eBay Loses Major Trading Card Seller To Fanatics Collect As Hobby Competition Heats Up Members Public

Competition is heating up in sports trading cards as mega-seller defects from eBay to Fanatics & Walmart recruits new collectibles sellers.


eBay

eBay New Feedback Page Design Removes Critical Visibility From Buyers & Sellers Members Public

New eBay Feedback design removes critical info like account age & location; feedback left for others & if feedback received was as buyer or seller.


eBay

Amazon Updates On Time Delivery Policy, Sellers Worry About Impacts To Accounts Members Public

Amazon updates On Time Delivery Policies, sellers worry they will be penalized for carrier delays that are out of their control.


Amazon

eBay Seller Hub Active Listings Page UI Update Consolidates Search & Filters Members Public

eBay updates Seller Hub Active Listings page with consolidated search and filter functionalities to simplify the user experience.


eBay
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