Liz Morton

Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!

Discover Books Goes Dark Leaving eBay & Amazon Buyers In The Lurch Members Public

Mega-seller Discover Books appears to have closed up shop, leaving buyers in the lurch with no answers, no books & no refunds.


News

eBay UK Gets New Seller Success Team To Boost Consumer & Small Business Sales On The Platform Members Public

eBay UK job posting reveals new Seller Success team & plans to boost consumer & small business selling & grow GMV as part of C2C strategy pivot.


eBay

eBay App Background Remover Error Turns Item White With Black Background Members Public

eBay sellers report problem with app image background remover that turns shape of main item in image white & makes background completely black.


eBay

Amazon Updates Dietary Supplements Policy To Require 3rd Party Testing, Inspection, & Certification Members Public

Amazon updates dietary supplements policy, requiring product verification by 3rd party Testing, Inspection, & Certification (TIC) organizations.


Amazon

eBay Shutters Dedicated Social Media For Sneakers & Watches Amid Strategy Pivot Members Public

eBay ends dedicated social media pages for focus verticals like sneakers & watches, redirects to main social channels in ongoing strategy pivot.


eBay

Amazon Provides Transition Period For Controversial New Low Inventory Selling Fees Members Public

Amazon sellers breathe sigh of temporary relief as VP Dharmesh Mehta announces transition period for new low inventory FBA fees through April.


Amazon

Mercari Introduces AI-Powered Importer To Help Sellers Cross List Items From eBay & Depop Members Public

Mercari introduces AI-powered tool to help sellers import items from eBay & Depop - will new fee structure entice more cross listing & boost sales?


Mercari

Sellers Question Where eBay For Charity Donations Go As Charities Wait For Payouts Members Public

eBay For Charity sellers question where donated funds are going after changes to invoicing create less transparency and trackability.


eBay

Value Added Resource Week In Review 3-31-24 Members Public

eBay Marketing Terms update, listing & search tech issues; Mercari's new fee structure; PayPal Purchase Protection update; Etsy profit calculator & more!


Week In Review

Mercari Temporarily Waives $2 Payout Fee As FTC Complaints From Angry Sellers Rack Up Members Public

In the wake of massive pushback from sellers, Mercari is temporarily waiving new $2 fee for direct deposit payouts instituted earlier this week.


Mercari

PayPal Shortens Not As Described Claim Time Frame In Purchase Protection Update Members Public

PayPal Purchase Protection update shortens Not As Described claim time to within 30 days of delivery or 180 days of payment, whichever is sooner.


PayPal

Amazon Updates Policies For Auto & Marine Emissions Tuners As EPA Cracks Down On Marketplace Sales Members Public

Amazon updates policies for auto & marine emissions tuners to help prevent sale of unlawful defeat devices that interfere with emission controls.


Amazon

eBay Search Sorting Broken, Users Can't Sort By Newly Listed Members Public

eBay users report problems with Search sorting options across multiple web browsers & mobile app diverting all options to Best Match search.


eBay

eBay Australia Expands C2C Pre-Loved Fashion Focus With Oroton Handbag Voucher Deal Members Public

eBay's global consumer-seller C2C strategy pivot continues with new job position and pre-loved Oroton handbag voucher deal in Australia.


eBay

Mercari Double Dips On Fees, Charging Both Buyers & Sellers As New Fee Structure Rolls Out Members Public

Sellers say Mercari is double dipping on fees, charging both buyer & seller as new fee structure hits major bumps in roll out.


Mercari

eBay Sellers Can't List From Drafts As Technical Issues Plague Platform Members Public

eBay sellers report they are unable to complete draft listings, receiving server time out & error messages when attempting to list from drafts.


eBay

eBay Sellers Hit With Massive FedEx Adjustments In Major Shipping Snafu Members Public

eBay sellers shocked by major FedEx adjustment snafu, speculating FedEx is back charging the difference between retail & discounted eBay rates.


eBay

Mercari Shifts Fees From Sellers To Buyers, Adds 3 Day Returns For Any Reason Members Public

Mercari drops selling fees, passes payment processing & service fees on to buyers but there's a catch - items can now be returned for any reason!


Mercari
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