eBay Taps Nordstrom, Mattel Alum Alexis Hoopes To Lead Global Fashion Initiatives Paid Members Public
eBay's new VP Global Head of Fashion, Alexis Hoopes, joins at pivotal time for company with "changing priorities" & increasing C2C selling focus.
Whatnot Debuts Premier Shops With Perks For Sellers Who Offer Best-In-Class Experiences Paid Members Public
Whatnot debuts Premier Shops, rewarding sellers who provide best-in-class experiences with fee discounts, increased visibility, priority support & more!
Value Added Resource Week In Review 11-3-24 Paid Members Public
eBay Q3 2024 earnings, Fall Seller Update, phenomenal customer experience; Mercari seller survey fees; Etsy holiday ads; Canada Post strike & more!
eBay's Valeri Yee Rumored To Take On Seller Advocacy & Community Engagement Role Paid Members Public
eBay may have new Sr Mger Seller Advocacy & Community Engagement, with Valeri Yee rumored to be moving into role left by Brian Burke earlier this year.
Etsy's Holiday 2024 Ads Focus On Gifts That Make People Feel Seen Paid Members Public
Etsy launches holiday 2024 ad campaign with a twist on Where's Waldo books promoting unique gifts that make people feel seen & special.
eBay Shipping Calculator Changes Display Incorrect Data, Remove Critical Info Paid Members Public
Sellers say changes to eBay shipping calculator design make tool less useful by removing some critical information & displaying incorrect data.
Judge Rules eBay May Face Punitive Damages In $700M Cyberstalking Suit Paid Members Public
Judge rules punitive damages may apply to some eBay cyberstalking case claims, clearing way for victims to pursue potential $700 Million lawsuit.
Mercari Seller Survey Raises Questions About Fee Changes, Average Order Values Paid Members Public
Recent Mercari seller survey raises questions about whether fee changes might be reversed as average order values & GMV continue downward trend.
eBay Sold Email Facelift Causes Seller Confusion, Workflow Disruption Paid Members Public
eBay sellers left confused & frustrated when a change to the subject text & design for sales notification emails disrupts their workflows.
eBay Bids Farewell To Global Insights Manager Lamont Jones Amidst Shifting Corporate Priorities Paid Members Public
eBay Global Insights Manager, Lamont Jones is "open to work" as his role had been eliminated due to shifting priorities at the company.
eBay Q3 2024 Earnings - Weak Q4 Revenue Guidance Raises Questions About Fee-Free Selling, C2C Strategy Paid Members Public
eBay releases Q3 2024 results, with weak Q4 revenue guidance raising questions about fee-free selling and consumer to consumer strategy pivot.
USPS Holiday Shipping Rates Catch Up To Pirate Ship, Mercari, Etsy & More Paid Members Public
Online sellers received little notice of recent changes to USPS holiday surcharges for labels purchased through marketplaces & providers - here's what you need to know!
Kids' Clothing Resale Site Kidizen Shuts Down, Leaving Some Sellers In the Lurch Paid Members Public
Second-hand kid's clothing marketplace Kidizen has ceased operations, leaving some sellers in the lurch on shipping labels & payouts.
eBay's "Phenomenal" Customer Experience: Who Are They Trying To Convince? Paid Members Public
eBay VP Derek Allgood interview spills secret to "phenomenal" customer experience, raising questions about AI, automation & employee morale.
eBay US Fall Seller Update October 2024 Paid Members Public
eBay US releases Fall October 2024 Seller Update with changes to Feedback policies, Product Research, Flexible Cash Advance, EIS to Canada, Shipcover insurance & more!
eBay UK October 2024 Seller Update Paid Members Public
eBay UK releases October 2024 Seller Update with changes including Feedback policies, AI image enhancement, Product Research, 1:1 seller clinics & more!
eBay Introduces Q&A Feature For Listings Paid Members Public
eBay has announced a new Q&A feature is coming soon, encouraging sellers to prepare their listings ahead of Fall Seller Update.
eBay Australia October 2024 Seller Update Paid Members Public
eBay Australia releases October 2024 Seller Update with changes to postage rate tables, fixing problem listings, Feedback policies, Product Research & more!
