Ex-eBay VP Bob Kupbens Comes Full Circle As Interim CEO Of StubHub International Paid Members Public
Bob Kupbens is the new interim CEO at StubHub in a full circle moment harkening back to his time at eBay as VP Seller Marketplace and Operations.
Amazon Textbook Sellers Thrown Into Turmoil With Short Notice Of New Restrictions Paid Members Public
Amazon book sellers are in turmoil as confusing email with less than 1 day notice puts future of textbook selling on the site in question.
eBay Listings Disappearing - Is It A Leap Day Glitch? Paid Members Public
eBay Leap Day "glitch" hits as listings that should be renewing go missing, not to be found in active or ended listings in Seller Hub.
eBay For Business Podcast Reveals New Features For Mobile App Paid Members Public
eBay for Business podcast features Chuck Van Pelt from Seller Advocacy Team discussing new feature for the eBay mobile app.
eBay Refund Processing Changes Make More Work For Sellers, Risk Buyer Confusion Paid Members Public
Unannounced change to eBay refund process creates more work for sellers, risks confusing buyers & adds unnecessary complexity.
eBay Q4 2023 Earnings: Leaning In On C2C Pivot, Ads Continue To Drive Revenue Growth Paid Members Public
eBay's Q4 2023 earnings report bolsters consumer-seller strategy shift as active buyers & GMV remain relatively flat.
Etsy Continues Gifting Focus With New Gift Teaser Sneak Peek Feature For Buyers Paid Members Public
Etsy's efforts to be the "go to" site for gifting continues with Gift Teaser feature allowing buyers to send recipients sneak peek gift message.
eBay Explores Blockchain Solutions To Fight Fraud & Scams In New Patent Filing Paid Members Public
eBay exploring using blockchain technology to fight fraud with decentralized user authentication & authorization, according to new patent filing.
eBay Q4 2023 Pre-Earnings Countdown & Highlights Paid Members Public
eBay is set to announce Q4 2023 earnings February 27th. Take a look back at highlights from Q4 and what's happening so far in Q1 2024!
eBay Compliance Monitoring - What Does Cyberstalking Have To Do With M&A Due Diligence & Risk? Paid Members Public
eBay's deferred prosecution deal with DOJ raises question - what does Mergers & Acquisitions due diligence have to do with cyberstalking scandal?
Value Added Resource Week In Review 2-25-24 Paid Members Public
eBay strategy shakeup, Winter Seller Update, fee increase, regulatory operating fee; Etsy Q4 earnings, new shop fee, quick view in search & more!
Content Creator To AI Architect: The Changing Face Of eBay Customer Experience Paid Members Public
Recent eBay promotions & title changes reveal increasing importance of AI & the changing face of Global Customer Experience at the company.
Etsy Tests "Quick View" In Search Results Paid Members Public
Etsy tests Quick View allowing buyers to see a mini-listing module with images, links to reviews & more, directly from the search results page.
Reverb Gets New Revenue Team As Etsy Faces Pressure To Make House Of Brands Pay Off Paid Members Public
Reverb is getting a new team focused on growing revenue as parent company Etsy faces pressure to make "House of Brands" pay off.
Etsy Abandoned Cart & Thank You Discounts Will Soon Have Expiration Dates Paid Members Public
Etsy says changes to abandoned cart and thank you coupons "coming soon", including expiration date and make codes not reusable or sharable.
Etsy Tests Seller Sentiment On Potential Listing Fee Increase, Monthly Subscription In New Survey Paid Members Public
Etsy seller community buzzing with speculation as leaked survey raises possibility of listing fee increase, subscription plans for listings.
eBay Removes, Then Re-enables Payment Method Required To Bid On Auctions Paid Members Public
eBay's efforts to solve unpaid items stall as option to require payment method before bidding on auctions disappears from sellers' settings.
Etsy 2023 Annual Report Reveals New Risk Committee, Focus On Cybersecurity Paid Members Public
Etsy reveals newly created Risk Committee, touts CTO & CISO credentials & efforts to mitigate cybersecurity risks in 10-K annual report for 2023.