Liz Morton

Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!

PayPal Removes Seller Protections For Item Not Received Chargebacks Members Public

PayPal's Seller Protection policy will no longer protect sellers from Item Not Received cases filed as credit card chargebacks, effective January 16, 2024 according to their latest policy updates announcement. Policy UpdatesPolicy UpdatesPayPal Amendments to PayPal’s Seller Protection Program Effective January 16, 2024: We are revising PayPal’


PayPal

eBay Sellers Unable To Generate Labels, From Zip Code Not Valid Members Public

eBay sellers in Canada who take items across US border to ship report problems with printing shipping labels, "from" zip code invalid error.


eBay

Value Added Resource Week In Review 11-19-23 Members Public

eBay consumer fraud incident, international combined shipping, Offsite Ads; USPS 2024 rates; Etsy Google Small Business filter & more!


Week In Review

Poshmark Brings Back Secondhand Sunday, Partners With Goodwill For Holidays Members Public

Poshmark is bringing back Secondhand Sunday as part of the Cyber 5 holiday shipping weekend and partnering with Goodwill on #CreateOpportunity campaign,


Poshmark

Mystery Shrouds 2022 eBay Consumer Fraud Incident Revealed In Recent 10-Q Report Members Public

Mysterious 2022 consumer fraud incident tucked deep in eBay's latest 10-Q raises questions about disclosure & transparency.


eBay

eBay Cites Section 230 Protections In EPA Suit Defense Members Public

eBay seeks to dismiss EPA environmental suit, saying Section 230 protects them from being liable for items sold by 3rd parties on the site.


eBay

eBay Entices Sellers With $100 Offsite Ads Credit, But Watch Out For The Fine Print! Members Public

eBay entices sellers to try Offsite Ads with ad credits & promise to "reach new buyers during the busiest time of the year" - should you sign up?


eBay

eBay Backtracks On Invoices Changes After Seller Pushback Members Public

eBay is reversing course on recent changes that limited sellers' ability to send invoices after backlash.


eBay

eBay Search Goes Haywire With Irrelevant Results Flooding Saved Search Emails Members Public

Changes in eBay search algorithm broaden keyword matches, flood results & saved search emails with irrelevant results.


eBay

USPS Announces Ground Advantage, Priority Mail Rates For January 2024 Members Public

USPS has released proposed rate increases for Competitive products like Ground Advantage, Priority Mail and Priority Mail Express, effective January 21, 2024


USPS

eBay International Combined Shipping Begins Phased Rollout Members Public

Combined shipping for eBay International Shipping program is finally here! What you need to know as this feature begins phased rollout.


eBay

Etsy Testing Google's Small Business Filter, Encourages Sellers To Opt In To Offsite Ads Members Public

Etsy is testing Google's new Small Business filter, encouraging sellers to opt in to Offsite Ads for chance to be featured.


Etsy

eBay Authenticity Guarantee Glitch Leaves Sellers Holding The Bag Members Public

Glitch in eBay Authenticity Guarantee eligibility causing big problems for sellers & buyers in vertical focus categories.


eBay

Create eBay Markdown Sales In Bulk From Active Listings Page In Seller Hub Members Public

eBay adds ability to create markdown sales from Seller Hub Active Listings, streamlining process to launch discount events.


eBay

Major Shopify Outage Worries Merchants Ahead Of Black Friday Holiday Rush Members Public

Shopify is experiencing a major outage causing concern for merchants ahead of Black Friday Cyber Monday holiday rush.


Shopify

eBay Volume Pricing Not Displaying On Listings Members Public

eBay sellers report problems with Volume Pricing discount feature not correctly applying on newly listed items.


eBay

Value Added Resource Week In Review 11-12-23 Members Public

eBay Q3 2023 earnings, feedback changes; TikTok shop handbag authentication; Bonanza shipping; USPS rate changes & more!


Week In Review

Amazon Buy With Prime Assist Offers Customer Service Solution For Ecommerce Merchants Members Public

Amazon Buy With Prime Assist lets merchants outsource certain customer service tasks with no additional fees & 24/7 human chat support.


Amazon
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