Liz Morton

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

UPS & FedEx Institute China To US Surcharges Ahead Of Tariff Deadline Members Public

FedEx and UPS are reinstating China to US surcharges as deadlines approach for tariff and de minimis changes.


FedEx

Etsy Leans In On Local To Assuage Tariff Fears Members Public

As tariffs raise concerns about supply chains & rising prices, Etsy leans into network of local sellers in attempt to boost user & investor sentiment.


Etsy

eBay Tech Issue Removes Search From Unsold, Ended & Scheduled Listing Pages In Seller Hub Members Public

eBay sellers report they are missing search capability from Unsold, Ended and Scheduled listings pages in Seller Hub.


eBay

eBay Buyers Worry About Security As Watchlists Show False Winning Label On Items They Didn't Bid On Members Public

eBay buyers are raising security concerns after strange glitch showed false "winning" label in watchlists on items they had not bid on.


eBay

eBay User Agreement Update May 2025: New Arbitration Terms & Limits On Lawsuits Members Public

eBay has released an update to their user agreement with significant changes to arbitration terms & limits on lawsuits, effective May 16th 2025.


eBay

Sellers Fear eBay Facebook Marketplace Listings May Increase INAD Claims Due To Erroneous AI Summaries Members Public

Sellers alarmed as eBay's use of AI description summaries in Facebook Marketplace Partner listings increases risk of item not as described claims.


eBay

eBay Expands Payment Capabilities In Partnership With Checkout.Com Members Public

eBay announces strategic partnership with Checkout.com to enhance payment acquiring capabilities & expand checkout options for buyers on the site.


eBay

eBay Simple Delivery Claims To Offer Full Coverage For Loss & Damage - But Are Sellers Really Protected? Members Public

As eBay UK makes Simple Delivery mandatory for private sellers, questions about insurance coverage for loss or damage linger.


eBay

eBay Ambassador Program Offers Buyers, Sellers & Content Creators Self-Service Affiliate Opportunity Members Public

eBay launches new Ambassador program, giving buyers, sellers & smaller content creators easy, self-service opportunity to earn affiliate commission.


eBay

Value Added Resource Week In Review 4-13-25 Members Public

eBay labor troubles continue, AI Magical Listing rolls out, community news; Etsy AI discovery feeds; Bonanza fee increase & more!


Week In Review

Etsy Touts “Algotorial” Curation Blending AI & Human Input To Power Product Discovery Members Public

Etsy repurposes persona-based human & AI curated product discovery to offer more personalized shopping experience with "algotorial" approach.


Etsy

Bonanza Increases Fees, Introduces New Protection Policies & Tweaks Referral Program In Major Update Members Public

Bonanza ups fees for sellers, brings in new protection policies & tweaks terms of referral program in major update.


Bonanza

eBay Labor Troubles Continue: Ex-Employee Takes Retaliation Complaint To Ireland's Workplace Relations Commission Members Public

Ex-eBay employee raises retaliation concerns to Ireland's Workplace Relations Commission, claiming he was forced to quit after being unfairly punished for workplace complaints.


eBay

eBay Provides Clarity On Seller Initiated Offer Automation Members Public

eBay clarifies how automated Seller Initiated Offers work, addressing common points of confusion & promising more enhancements coming soon.


eBay

eBay's Jim "Griff" Griffith Takes On Seller Engagement & Community Role After eBay For Business Podcast Discontinued Members Public

eBay's Jim "Griff" Griffith reveals new role as Senior Manager Seller Engagement & Community after eBay for Business podcast ended last year.


eBay

eBay Cyberstalking Showdown: Suit Hangs On Ex-Security Director's Testimony & CIA Background Members Public

As eBay cyberstalking case continues, execs seek to lift protective order blocking discovery of Senior Security Director Jim Baugh's alleged CIA past.


eBay Cyberstalking

Does eBay Magical Listing AI Tech Live Up To Hype After Year And A Half Delay? Members Public

eBay expands Magical Listing AI tech to all private/personal accounts in US, UK & Germany - after 1.5 year delay, does it live up to the hype?


eBay

Q1 2025 Ecommerce Earnings Call Roundup Members Public

Q1 2025 ecommerce earnings calls are just around the corner with tariffs & trade war fallout sure to take center stage.


Earnings
Recent Comments
Avatar PlaceholderConcerned2 days ago
It is Slowwwwwww and is more expensive to the buyer. In the past items I have ordered will sit at the hub for around 2 weeks. I avoid ebay unless I cannot get it elsewhere.
Avatar Placeholdermarks30472 days ago
Hi, I have a friend who had an interesting experience recently that fell under this issue. They sold an item, packed and dispatched to the UK Ebay hub, this was midway through the period as the pause occurred. They then received a message from the buyer that they had checked tracking and discovered that the item had disappeared on ebay, no advice. It then turned out that the tracking had been fudged and the package was with them but not forwarded on to the USA. A few hours of to and fro to get the answer that it was due to the tariff dilemma. NO fault of the buyer(who had paid) or the seller ((who had been paid) and a strange response that the item could not be delivered. The buyer would be refunded in full, the seller would keep payment and the item would not be returned. Strange, Ebay must be hurting paying our both sides of the deal+
Avatar Placeholdercwi4 days ago
  1. Start building out the brand and promoting the heck out of Canadian sellers to our domestic market. Work with Federal/Provincial level governments in the push to build a strong presence here in Canada.

  2. Add other calculated shipping options than Canada Post UPS/FedEx for domestic shipping - partner with couriers nationwide, leverage agreements and software integrations with courier reseller platforms such as Stallion Express. Build out a crowd sourced network using national/regional retail locations as drop points for rural regions, leveraging transport networks to move packages to courier pickup points, akin to the UK courier model but adapted to the Canadian realities.

  3. Create a centralized international shipping clearing house to aide micro businesses with affordable shipping rates and customs clearance to avoid pitfalls and complexities (akin to US eIS).

  4. Bring features forward to the platform from other localizations, such as prepaid best offer acceptance, etc.