Liz Morton

Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!

eBay Sold Email Facelift Causes Seller Confusion, Workflow Disruption Members Public

eBay sellers left confused & frustrated when a change to the subject text & design for sales notification emails disrupts their workflows.


eBay

eBay Bids Farewell To Global Insights Manager Lamont Jones Amidst Shifting Corporate Priorities Members Public

eBay Global Insights Manager, Lamont Jones is "open to work" as his role had been eliminated due to shifting priorities at the company.


eBay

eBay Q3 2024 Earnings - Weak Q4 Revenue Guidance Raises Questions About Fee-Free Selling, C2C Strategy Members Public

eBay releases Q3 2024 results, with weak Q4 revenue guidance raising questions about fee-free selling and consumer to consumer strategy pivot.


eBay

USPS Holiday Shipping Rates Catch Up To Pirate Ship, Mercari, Etsy & More Members Public

Online sellers received little notice of recent changes to USPS holiday surcharges for labels purchased through marketplaces & providers - here's what you need to know!


Shipping

Kids' Clothing Resale Site Kidizen Shuts Down, Leaving Some Sellers In the Lurch Members Public

Second-hand kid's clothing marketplace Kidizen has ceased operations, leaving some sellers in the lurch on shipping labels & payouts.


News

eBay's "Phenomenal" Customer Experience: Who Are They Trying To Convince? Members Public

eBay VP Derek Allgood interview spills secret to "phenomenal" customer experience, raising questions about AI, automation & employee morale.


eBay

eBay US Fall Seller Update October 2024 Members Public

eBay US releases Fall October 2024 Seller Update with changes to Feedback policies, Product Research, Flexible Cash Advance, EIS to Canada, Shipcover insurance & more!


eBay

eBay UK October 2024 Seller Update Members Public

eBay UK releases October 2024 Seller Update with changes including Feedback policies, AI image enhancement, Product Research, 1:1 seller clinics & more!


eBay

eBay Introduces Q&A Feature For Listings Members Public

eBay has announced a new Q&A feature is coming soon, encouraging sellers to prepare their listings ahead of Fall Seller Update.


eBay

eBay Australia October 2024 Seller Update Members Public

eBay Australia releases October 2024 Seller Update with changes to postage rate tables, fixing problem listings, Feedback policies, Product Research & more!


eBay

eBay Q3 2024 Pre-Earnings Commentary & Highlights Members Public

eBay is set to report Q3 2024 earnings October 30. Take a look back at highlights from Q3 and what's happening so far in Q4 2024!


eBay

Value Added Resource Week In Review 10-27-24 Members Public

eBay report item changes, eBay Live GMV push, Winter Seller Check-In; Poshmark reverts fee structure, Smart List AI; Etsy holiday plans & more!


Week In Review

Sellers Warned Of Canada Post Strike, Advised To Look For Alternate Carriers Members Public

Online sellers warned of possible Canada Post strike, advised to consider alternate carriers to avoid disruption in critical holiday shopping season.


Shipping

eBay Pursues Aggressive GMV Targets As Live Collectibles Selling Competition Heats Up Members Public

2+ years after launching, eBay Live is finally getting serious about ramping up livestream selling GMV as Collectibles competition heats up.


eBay

Etsy Kicks Off Holidays With Pop-Up Shop, In Store Gift Cards, Extended Purchase Protection & More! Members Public

Etsy gears up for holiday rush with in person pop-up shop, brick & mortar gift card sales push, marketing campaigns, extended purchase protection & more!


Etsy

USPS Streamlines APV Postage Discrepancy Dispute Process Members Public

USPS is making it easier to dispute Automated Package Verification shipping adjustments, launching online form to request overpaid postage refunds.


USPS

As Poshmark Rolls Back Fee Changes, Buyers Demand Refund For Fees Paid Members Public

As Poshmark returns to old fees, some sellers may get rebates while buyers are left with no recourse for fees paid during failed 3 week experiment.


Poshmark

USPS Plans To Move Connect Local From Experimental To Market Dominant Product In 2025 Members Public

USPS files request with Postal Regulatory Commission to make Connect Local Mail delivery a permanent Market Dominant product offering in 2025.


USPS
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