eBay Introduces Address Verification For Canada

Liz Morton
Liz Morton


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eBay has announced a new address verification feature to help buyers and sellers in Canada avoid item not received cases and packages being returned to sender.

Introducing Address Validation for eBay users
eBay has introduced a new feature to ensure buyers and sellers enter the correct shipping address during checkout and when making address adjustments in account settings. Typos and spelling errors happen. However, they can create confusion when a seller is attempting to ship a package to the corre…

eBay has introduced a new feature to ensure buyers and sellers enter the correct shipping address during checkout and when making address adjustments in account settings.

Typos and spelling errors happen. However, they can create confusion when a seller is attempting to ship a package to the correct street address. These minor mistakes can result in “Item Not Received” cases, cancellations, or packages being returned at the expense of the seller.

Address Validation automatically scans addresses for potential errors and typos, checking them against the postal service records. In the event that a user accidentally enters incorrect address information in their account settings or during the checkout process, eBay will provide an automated notification with a suggested address.

ebaycaaddress

This feature is now live across eBay.ca and the eBay app in Canada.

Remember to check your own address in account settings to ensure it is up-to-date and accurate, and - as always - thank you for selling on eBay.

eBayShipping

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


Recent Comments
Avatar Placeholderjobsworth8 hours ago
Sadly the simple fact is that Ebay want to get rid of Private/Hobby sellers who were once the backbone of their operation. Amazon did something similar a few years ago. I've been an Ebay user/Private seller since 1999 and have dealt with a number of crackpot Ebay changes in the intervening years but this is where my Ebay journey ends.
Avatar PlaceholderJohnt310812 hours ago
This won’t work for many of my sales, as I sell on behalf of someone who lives 12 miles away who doesn’t have a computer or smart phone. When one of her items sells I let her know the address and she sends it from her local post office.
I can’t be the only one doing this, eBay have not thought this through. We will have to use a different platform for these sales unless eBay sees sense and provides an opt out.
Additionally I do not like being dictated to in this way. I’ve used eBay for 22 years and it’s worked fine, so why mess it up??