eBay App Can't Send Offers Christmas Glitch

Liz Morton
Liz Morton


Comments

eBay sellers report mobile app glitch dampened the Christmas spirit, preventing offers from being sent to potential buyers over the last few days.

Cant send offers
Can anyone help me please. on ‘send offers to buyers’, i can send offers via my mobile phone, but just starting today, it wont let my husband send the offers from his phone. It just comes up in red, saying ‘offer not sent’. He hasnt altered anything. Can anyone help please. Its worked perfectly well…

Can anyone help me please. on 'send offers to buyers', i can send offers via my mobile phone, but just starting today, it wont let my husband send the offers from his phone. It just comes up in red, saying 'offer not sent'.

Can’t send offers to potential buyers
Up until two days ago, I was able to send offers to potential buyers. Now , when I try to send offers, it says offer not sent. Any ideas what is going on?

Up until two days ago, I was able to send offers to potential buyers. Now , when I try to send offers, it says offer not sent. Any ideas what is going on?

As seller best offer not beinng sent
I’ve got multiple items eligible to send an offer to potential buyers as a seller. Yet every one I attempted to send in the last two days comes back with an offer not sent error message. Anyone else seeing this?

I've got multiple items eligible to send an offer to potential buyers as a seller. Yet every one I attempted to send in the last two days comes back with an offer not sent error message. Anyone else seeing this?

It turns out quite a few people were and are seeing this problem, with users on Reddit offering some possible workarounds until eBay gets the issue fixed, including trying to use the option for a percentage off instead of a dollar amount or just using either a mobile or desktop browser instead of the app to send offers.

Is anyone else suddenly having issues with listings on Ebay not allowing you to send offers (as a buyer)? I have two listings with interested buyers and when I try to send offers, it just says "offer not sent" on both.

My account is in good standing, these are not listed as an auction, they're on as "buy now" price. I've been in Ebay for about a year and never had this issue..

offerglitch.jpeg

Same try change to percentage

If you go to the web version of seller hub, and go to your listings and click on the '1 of your listings are eligible for sending offers' banner, that's what worked for me

Are you experiencing problems sending offers through the eBay app? Let us know in the comments below!

eBayTech Issues

Liz Morton Twitter Facebook LinkedIn

Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


Recent Comments