eBay Best Offer Not Showing In Search Results
eBay users report eBay is no longer visually identifying which listings have Best Offer enabled in search results.
Some called out how this issue could negatively impact sales since it makes it harder for buyers to find good deals.
@ValueAddedRS Seems eBay is going out of their way to prevent buyers from finding deals. They made it harder to filter out items that take offers. Now they don't show the listing accepts offers in the search results. #eBay may no longer be the place to find good deals it seems. pic.twitter.com/S8VP9zF8f8
— 🐮🐮🐮HappyCow Computing🐮🐮🐮 (@gwzcomps) January 20, 2024
Others said it's stupid that the only way to identify these listings now is to limit the search using filters - which requires extra effort and may be frustrating for buyers who would prefer to see a mix of results that allow offers and those that don't when viewing the full list of search results.
Prior to today, every listing whose seller accepts offers would say "Or Best Offer" beneath the list price. Today, that is no longer true.
We can still limit results to "accepts offers" by filtering, but there is absolutely no way to know whether a listing has a best offer option otherwise.
What an incredibly stupid and needless change...
...As you can plainly see, it's just not there. And before you ask, yes, each of those listings accept offers. But there's no way to tell without filtering and/or clicking on each individual listing. Ridiculous.
The issue appears to be intermittent or could possibly be an A/B test as some users say they are still seeing the visual identification in search.
I just searched for a ring I am selling, and I saw best offer on mine and many others
Strange, I'm still seeing a notation of best offer availability in search.
— less than three records (@RecordsLess) January 22, 2024
Sure. I'm logged in using Firefox in this screen shot. pic.twitter.com/aBNS2MSKBW
— less than three records (@RecordsLess) January 23, 2024
But several others confirmed they were also no longer seeing a visual indication of Best Offer allowed in search.
I don't see it either. I am using a computer, and they are all missing on both Chrome and F.Fox.
Unfortunately, we don't know if this is some sort of new "enhancement, experience, test, intended change, or glitch".
If it is intentional, I suppose they want people to "click through" to give those that pay to promote some "view count" ????
We've tested in both Chrome and Firefox, both signed in and in an incognito browser and there was no longer a visual identification for listings which accept Best Offers for the searches we used.
eBay has not yet acknowledged if this is a technical issue or an intentional change/test, but community staff have responded to say they've sent the issue to the search team to "see what they say."
We got this over to the Search team and we will let you know what they say.
Are you missing identification of listings that allow Best Offers in eBay search? Let us know in the comments below!
much too complicated now for a few pounds a year in sales
They just "killed the golden goose". I imported my 1500+ eBay items to there since it was free. Turned out just to be a lot of work for (maybe) 3 sales a month.
The total fees were higher there before this new $20 a month cost structure, even though they claimed otherwise. When one factors in the 3.49% + 49 cent PayPal processing fees so one can get paid, there went a good chunk of profit.
Now they have boosted their commission to 11%, and still claim that the cost to sell there is less than eBay's. And remember that this does not include payment processing. WHY?? Makes no sense at all.
On eBay, for $27.95 a month, I sell over 100 items there every 30-31 days. Makes ZERO SENSE to pay a site $20 to make just a couple of sales. Since they now allow 50 "free listings", I have trimmed my offerings back to just below that amount. Also had to raise all my prices accordingly to absorb the extra selling costs.
The people who run the show here obviously didn't realize that eBay sellers who imported their listings gave the site a great depth of product, which would attract more buyers. Now that will be gone, because NO ONE will pay them $20 monthly for little to no sales.
The site also has technical issues that they refuse to fix. It was a decent resource to enable the occasional sale, but they will soon be stacked onto the eCommerce trash heap of companies that THOUGHT they could compete with Amazon and eBay. Etsy may also suffer the same fate soon, as many sellers are also leaving their site due to high fees, website issues, and poor management.
Basic eComm rule here: When you do not carry any inventory, and sellers are solely responsible for supplying your site with the goods offered, DON'T BITE THE HAND WHICH FEEDS YOU!!!