eBay Gets Rid Of Condensed Packing Slip Option

Liz Morton
Liz Morton


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eBay is making more changes to the selling workflow, getting rid of the condensed packing slip option that could be printed before printing shipping labels.

Printing a packing slip before printing a label
We have a workflow set up where we print the packing slip before printing a label out. Today, I noticed that it appears eBay is no longer affording that option? When we go to the print label page, I am seeing the message: “We have introduced a new Packing slip tool with new functionalities. You ca…

We have a workflow set up where we print the packing slip before printing a label out. Today, I noticed that it appears eBay is no longer affording that option? When we go to the print label page, I am seeing the message:

"We have introduced a new Packing slip tool with new functionalities. You can print your packing slip after generating the label."

Why are they forcing that upon us? Is there a way/place to print the packing slip first?

ABILITY TO PRINT CONDENSED PACKING SLIP BEFORE LABEL PURCHASE
What happened to SELLERS ability to print condensed packing slip with BUYERS name & address plus item description and quantity purchased. It was easy to print, and it fit 3-up on a letter size piece of paper. This gave SELLER ability to use printed slip to easily pick multiple orders, group them b…

What happened to SELLERS ability to print condensed packing slip with BUYERS name & address plus item description and quantity purchased. It was easy to print, and it fit 3-up on a letter size piece of paper.

This gave SELLER ability to use printed slip to easily pick multiple orders, group them by size and weight before deciding what method to ship by.

Now SELLER has to purchase label first to get condensed sized packing slip with name, address and quantity.

THIS IS NOT AN IMPROVEMENT.

Can not print packing slip before purchasing shipping label
Starting today the link to print a packing slip is not available on the Purchase shipping label page until a label is printed. Since the packing slip is part of the package being mailed, it is required before printing the label to get the correct weight of the package.

Starting today the link to print a packing slip is not available on the Purchase shipping label page until a label is printed. Since the packing slip is part of the package being mailed, it is required before printing the label to get the correct weight of the package.

New Packing Slip print function &^$@@
Is anyone else unhappy about having to purchase a shipping label before being able to print a packing slip .. seems kinda %$ backward to me .. My shipping process has ALWAYS been to print a packing slip first to verify that I am packing the correct item AND to include the packing slip INSIDE my int…

Is anyone else unhappy about having to purchase a shipping label before being able to print a packing slip .. seems kinda %$ backward to me .. My shipping process has ALWAYS been to print a packing slip first to verify that I am packing the correct item AND to include the packing slip INSIDE my interior packaging .. Obviously someone who has never actually shipped an item decided that this new way was better

New packing slip design
I went to print a packing slip today only to find the new packing slip layout. Now it takes an entire page of paper with lots of wasted white space. They have including the shipping charge and the sales tax collected where before these were missing. I do not mind listing those charges, but it ta…

I went to print a packing slip today only to find the new packing slip layout. Now it takes an entire page of paper with lots of wasted white space. They have including the shipping charge and the sales tax collected where before these were missing. I do not mind listing those charges, but it takes extra clicks now to print it and consumes more paper.

I liked the old purchase label packing slip because it had 1 line per item, not 5 lines per item. For large combined orders I would print it before buying a label, use it to pull the items for shipment and order then as listed on the packing slip as a convenience to the buyer, put the items and the 1-sheet packing slip in the package, weigh, and ship.

If I cannot print a 1-line per item packing slip before printing a label, I will no longer include a packing slip in my shipments of large combined orders. This much longer packing ship that is not available until a label is printed is NOT an improvement, IMHO.


For those who prefer to print the packing slip before printing a shipping label, there is a work around that may not be as convenient, but should still work.

Instead of going to the shipping page, which now only provides the option to print the packing slip after the shipping label, you can print a packing slip from the drop down menu on the orders page.

However, this packing slip is not the condensed format that was available previously, so there may still be issues especially when printing packing slips for large multi-item combined orders.


What do you think of eBay's changes to the packing list workflow and design? Let us know in the comments below!

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Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.


Recent Comments
Avatar PlaceholderConcerned19 hours ago
It is Slowwwwwww and is more expensive to the buyer. In the past items I have ordered will sit at the hub for around 2 weeks. I avoid ebay unless I cannot get it elsewhere.
Avatar Placeholdermarks304723 hours ago
Hi, I have a friend who had an interesting experience recently that fell under this issue. They sold an item, packed and dispatched to the UK Ebay hub, this was midway through the period as the pause occurred. They then received a message from the buyer that they had checked tracking and discovered that the item had disappeared on ebay, no advice. It then turned out that the tracking had been fudged and the package was with them but not forwarded on to the USA. A few hours of to and fro to get the answer that it was due to the tariff dilemma. NO fault of the buyer(who had paid) or the seller ((who had been paid) and a strange response that the item could not be delivered. The buyer would be refunded in full, the seller would keep payment and the item would not be returned. Strange, Ebay must be hurting paying our both sides of the deal+
Avatar Placeholdercwi2 days ago
  1. Start building out the brand and promoting the heck out of Canadian sellers to our domestic market. Work with Federal/Provincial level governments in the push to build a strong presence here in Canada.

  2. Add other calculated shipping options than Canada Post UPS/FedEx for domestic shipping - partner with couriers nationwide, leverage agreements and software integrations with courier reseller platforms such as Stallion Express. Build out a crowd sourced network using national/regional retail locations as drop points for rural regions, leveraging transport networks to move packages to courier pickup points, akin to the UK courier model but adapted to the Canadian realities.

  3. Create a centralized international shipping clearing house to aide micro businesses with affordable shipping rates and customs clearance to avoid pitfalls and complexities (akin to US eIS).

  4. Bring features forward to the platform from other localizations, such as prepaid best offer acceptance, etc.