eBay Glitch Traffic Report Page Showing Zero Impressions & Views

Liz Morton
Liz Morton


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eBay's Traffic report page appears to be experiencing a glitch today causing it to incorrectly show zero impressions and views.

What is going on with Ebay technical
Today, on GrandmasJewelry123, traffic shows zero. No promotions, no traffic all month. That’s not accurate because there have been sales this month, so what is going on with ebay traffic statistics, and what is going on with ebay traffic period?

Today, on GrandmasJewelry123, traffic shows zero. No promotions, no traffic all month. That's not accurate because there have been sales this month, so what is going on with ebay traffic statistics, and what is going on with ebay traffic period?

I checked the Traffic page in Seller Hub and sure enough, it shows 0 for impressions and views, which is definitely not accurate. Interestingly, it's not just in the charts, it's also showing zeros in the bottom Active Listings section as well.

Also interesting to note that it is still accurately reflecting sales numbers, so whatever the glitch is appears to only be affecting the reporting of impressions and views.

The URL for this page is https://www.ebay.com/sh/performance/traffic

I may have found a temporary work around - it appears that if you filter the report by date (even if you choose the same dates that the page defaults to) that forces a change to the URL and then it does show the data again.

URL for this page is : https://www.ebay.com/sh/performance/traffic?filter=changed_date%3AstartDate%2Cdate_range%3A[2021-10-08..2021-11-07]

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Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

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rockinrolltoys
and almost a year later same shit

Recent Comments
Avatar PlaceholderJaeLynn53 minutes ago
I've had this happen a few times, and it confused me. One seller alleged that they had to use Amazon's services to make sure I got my item in time. I recently bought something simple, and the seller made a mistake. They'd sent me 3 different messages, one of them too early, telling me they hoped my item arrived in perfect condition. The next day, the item was marked as shipped, and I got an official Ebay shipping email. The seller was using direct messages to give me item updates. If I wanted Amazon, I'd have used them myself! lol
Avatar Placeholderlessthanthreerecords9 hours ago
Happening to me too. On my active listings page (with the full list) it looks fine, but when I click on them, many have the random characters. I reported it, and that's when one glitch led to another! As I was typing the message after clicking the "?", letters were repeatedly not coming up (usually one or two at the end of a word). I was finally able to get the message entered, but how tedious!
Avatar Placeholderbritishsoeedw-022 hours ago
I'm having the same problem, Vat has ben added to my listings and sales have literally stopped.