eBay Has A New Head Of Labor Relations As Kristi Selby Joins From Nestle - What Does It Mean For TCGPlayer Union?
eBay has a new Head of Labor and Employee Relations as self-styled "employee relations guru" Kristi Selby joins the company after almost 12 years in labor related roles at Nestle.
Selby announced the job change on LinkedIn last week, saying she is excited for the "opportunity to leverage [her] skills and background in this new position to drive the amazing culture across the frontline!"

Given those hashtags, it will be interesting to see how Selby handles the heavy-drinking culture that is reportedly still pervasive at the company and so ingrained in eBay's cultural DNA that the on-campus pub has continued to host daily happy hours with free beer and wine despite the role it played in the 2019 cyberstalking scandal.

But of course the primary reason she was hired is likely to help eBay handle ongoing bargaining battles with the first US union in company history, established by authentication workers at subsidiary TCGPlayer last year, and labor relations at other authentication centers in Nevada, New York, New Jersey, and international locations in Canada, UK, Australia, Germany and Japan.
eBay acquired TCGPlayer in October 2022 in a ~$295 Million deal that left founding CEO Chedy Hampson and other key management in place, despite a history of strained labor relations which led to a previous union drive in March 2020 that received national media attention and public support from Senator Bernie Sanders.

That first vote was ultimately not successful, but workers' concerns about wages, disability accommodations, and a desire to have more say in company policies continued to grow after the acquisition, leading TCGPlayer workers to file multiple complaints against eBay with the National Labor Relations Board and another official union petition on January 25, 2023.
eBay fought hard against TCGUnion-CWA, hiring infamous anti-union law firm Littler Mendelson to represent their interests and filing objections and appeals to try to overturn the successful union vote on March 10, 2023.
The ongoing union fight raised questions about due diligence and disclosure in the TCGPlayer acquisition and what the implications could be for eBay's other labor centric operations.
Amid scrutiny and investor concerns about the acquisition and union risks, Hampson and eBay Chief Accounting Officer Brian Doerger both stepped down from their positions on March 20th, 2023.

GM eBay Canada Rob Bigler was promoted to take the helm at TCGPlayer in April 2023, but the change in leadership did not resolve ongoing labor tensions as more complaints were filed with the NLRB and eBay continued trying to block the certification of the successful union vote.
eBay was finally forced to acknowledged TCGUnion-CWA in August 2023 after a final NLRB decision rejected their attempts to overturn the vote, but has continued to drag their feet on bargaining a first contract with the union.
The union has had some recent wins, inking a settlement with eBay that included compensation for fired pro-union workers and other concessions in return for dropping open NLRB complaints and getting eBay to reinstate previously removed language from their human rights policy that promises to respect workers' rights to unionize and to bargain in good faith.
But as TCGUnion-CWA said in a recent tweet, they've yet to see meaningful action coming from eBay and Littler Mendelson to back up those promises.
We’ll believe it when we see it! Words mean nothing- their actions mean everything. Their union busting lawyers imply otherwise…. #WhenWeFightWeWin #UnionStrong #eBay #TCGplayer https://t.co/tilBsnq1fN
— TCGunion-CWA (@TCGunionCWA) March 21, 2024
Unfortunately, eBay's hiring of Kristi Selby may not bode well for the union efforts as her previous employer has a notoriously anti-union history.
Lawyer, activist, author, and Apple whistleblower Ashley Gjøvik wrote about Nestle's misconduct and union busting for CovertAction Magazine last year.

In the U.S., the National Labor Relations Board’s public database shows 169 Unfair Labor Practice charges filed against Nestlé (though there may be more under the names of other subsidiaries).
In one recent case, the NLRB found against Nestlé USA in 2020, issuing an order against the corporation for unfair labor practices at a Wisconsin facility that produces DiGiorno pizza.
The NLRB ordered Nestlé USA to cease and desist from, among other things: coercively interrogating employees about their protected concerted activities, and suspending or discharging employees because they engage in protected concerted activities.” The Board ordered Nestlé to post a notice to employees admitting it violated federal labor laws and promising to follow federal labor laws going forward.
The year before, a report by AFL-CIO alleged that Nestlé had been involved in several workers’ rights abuses, that Nestlé USA management had continually interfered with workers’ organizing rights, and Nestlé was involved in anti-union campaigning.
Disturbingly, Gjøvik goes on to describe how Nestle's anti-union campaigning outside the US can be deadly, especially in South America where the company has alleged ties to paramilitary groups who have been involved in murders of union members and organizers.
Nestle is of course a giant corporation with many people involved in labor relations at various levels, but Selby's LinkedIn profile shows she was directly involved in contract bargaining at over 80 sites across 26 states during her tenure, so she is certainly very familiar with how the company handled labor relations in the US during that time.

In fact, National Labor Relations Board records show she was named in the ultimately unsuccessful organizing efforts by workers in Anderson, Indiana in 2021 where the Teamsters said management "ran an effective union avoidance campaign."

Such "union avoidance" campaigns were apparently not uncommon under Selby's leadership.
A 2020 report by the Economic Policy Institute about how employers use threats and intimidation to stop workers from exercising their rights included Nestle in their list of companies that hired union avoidance consultants that "help employers exploit the weaknesses of federal labor law to deny workers the right to collective bargaining."


The Economic Policy Institute goes on to explain that a winning union vote is only the first step in an often drawn out process and that if union avoidance tactics fail, these same companies will often simply try to wear down pro-union workers in protracted bargaining, citing an over decade long contract negotiation started in 2009 by workers at Dish TV.
Ironically, those Dish TV workers were represented by the Communications Workers of America, just like TCGUnion. Dish TV (CWA Local 6171) finally ratified their first contract in 2022.
Delaying the bargaining process has been eBay's modus operandi so far and hiring Selby to head up Labor Relations doesn't provide any indication they plan to deviate from that path any time soon, regardless of what their human rights policy may say.
much too complicated now for a few pounds a year in sales
They just "killed the golden goose". I imported my 1500+ eBay items to there since it was free. Turned out just to be a lot of work for (maybe) 3 sales a month.
The total fees were higher there before this new $20 a month cost structure, even though they claimed otherwise. When one factors in the 3.49% + 49 cent PayPal processing fees so one can get paid, there went a good chunk of profit.
Now they have boosted their commission to 11%, and still claim that the cost to sell there is less than eBay's. And remember that this does not include payment processing. WHY?? Makes no sense at all.
On eBay, for $27.95 a month, I sell over 100 items there every 30-31 days. Makes ZERO SENSE to pay a site $20 to make just a couple of sales. Since they now allow 50 "free listings", I have trimmed my offerings back to just below that amount. Also had to raise all my prices accordingly to absorb the extra selling costs.
The people who run the show here obviously didn't realize that eBay sellers who imported their listings gave the site a great depth of product, which would attract more buyers. Now that will be gone, because NO ONE will pay them $20 monthly for little to no sales.
The site also has technical issues that they refuse to fix. It was a decent resource to enable the occasional sale, but they will soon be stacked onto the eCommerce trash heap of companies that THOUGHT they could compete with Amazon and eBay. Etsy may also suffer the same fate soon, as many sellers are also leaving their site due to high fees, website issues, and poor management.
Basic eComm rule here: When you do not carry any inventory, and sellers are solely responsible for supplying your site with the goods offered, DON'T BITE THE HAND WHICH FEEDS YOU!!!