eBay Listing Descriptions, Pictures & Buy Button Go Missing In Android App
eBay users are reporting a technical problem in the Android app experience causing listings to be missing pictures, descriptions, and the all important buy button.
timoda2
The eBay app is not showing item descriptions while searching for items or my item purchases description. It just shows a spinning circle. Just started doing this today. I’ve cleared cookies, history, and restarted phone twice. Anyone else with this issue? Know how to fix? Thanks in advance!
rnty
Unable to watch /add items to the watch list in the app
The item opens and after about a second the pictures disappear and I can only see the description
This has happened before for a day or so..
gettilly
I have tried uninstalling and re-installing the eBay app to my Lenovo Android Tablet but still not working.
My Apple phone eBay app still working fine though any suggestions or is this a glitch that you're working on???
This problem has only been the last three days.... what's changed????
The problem appears to be wide-reaching with users in the UK impacted as well - for example this UK user tagged @askeBay on X with a video clearing showing the issue.
#Ebay @eBay_UK @eBay @AskeBay #EBayproblems
— Jïm (@jimbenchukip) January 24, 2025
Having access problems on items on eBay at the moment. This is what I see when page loads.
Looking on different forums, I'm seeing sellers complaints that they've sold nothing for days now.
This is the reason.. 👇 pic.twitter.com/FHV8LG64Pv
Unfortunately, the eBay rep simply direct the user to send a direct message and there does not appear to be any public acknowledgement or updates about when the issue will be fixed posted in the community forums or eBay's system status page.
Most of the reports I've seen so far indicate the issue is likely only impacting the Android app at this time, so affected users should try the mobile web browser or desktop browser experience as a workaround - but unfortunately many buyers may simply abandon their shopping efforts when they encounter glitches like this.
Are eBay listings missing images, descriptions and add to cart buttons on your Android app? Let us know in the comments below!
