eBay Sellers Experience Listing Errors
UPDATE 6-28-21 - eBay says the issue has been resolved as of 12:39 PM Pacific.
eBay posted the following notice earlier:
What is it?
Some members are reporting that they are unable to list new items or list from templates, receiving an error that states, "signin.ebay.com refused to connect".Is there a workaround?
Some have reported that signing out and back in allows them to proceed without the error.
What should I do if I'm impacted?
If you find the workaround ineffective please contact Customer Support and request your account be added to the open ticket number ALERT12969. Please be prepared to provide the following:
The user id encountering the error
The full URL address of the error page
Screenshot of the issue (if contacting by social media)
I'm seeing an influx in reports in the eBay community from sellers who are unable to create listings due to a technical issue. I've seen no announcements or engagement from eBay staff on what appears to be a widespread ongoing technical problem.
Just a few of the posts from the community:
I'm also seeing some reports on Twitter:
Despite overwhelming reports, including many sellers saying they have contacted eBay support and been told it is a known technical issue, the eBay system status page continues to show no current issues.