eBay Listing Quality Report Missing, Download Errors
UPDATE 9-29-24
Sellers have been frustrated & confused about the status of the eBay Listing Quality Report, with many losing access earlier this year, but discussions with staff at eBay Open 2024 have finally revealed the future plans for this feature
Liz Morton
UPDATE 2-29-24
It's been over two weeks and the Listing Quality Report is still missing, but at least eBay is finally notifying sellers of the technical issue with a banner announcement on the page that says "We are experiencing an issue that is affecting the Listing Quality Report. While we are working on a fix we have temporarily removed the download report link."
eBay sellers are reporting issues with accessing the listing quality report with the link to the report either completely missing or still in seller hub, throwing an error message when trying to download.
We've seen reports from both the UK and US forums, so it appears to be a global issue.
I cannot find my Listing Quality Report in the performance tab. It used to be a button right at the top. Does anyone know where it has gone?
Had a look and its gone for me as well, unless its been moved?
Contacted eBay about this yesterday the "technical" team are "working" on it, and the eBay agent I spoke to has no idea on how long that is going to take. I guess they want to "improve" something that already did what it was supposed to.
Is this permanent?...
... It hadn't updated for a month. I had noticed that there were some updates/changes to the report in the past few months as well.
eBay community staff have acknowledged the issue and added it to the ongoing technical issues post.
Listing quality report is missing in Seller hub under performance tab (February 12, 2024)
Reference ID: ALERT15180
SR number:
Seller ID:
Screenshot:
Are you having problems accessing the eBay Listing Quality Report? Let us know in the comments below!
