eBay Listings Won't End 7-21-23

Liz Morton
Liz Morton


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Some sellers have been unable to end listings for several days as another tough tech week at eBay continues.

Ending BIN Listings
I’m unable to end my buy it now listings for 3 days now; it seems others have reported the same problem.

I'm unable to end my buy it now listings for 3 days now; it seems others have reported the same problem.

Can’t end an item
All of a sudden I click on end item and it won’t remove it

All of a sudden I click on end item and it won’t remove it

second day in a row i can’r end my buy it now listings....
can’t end my buy it now listing for the second day in a row !

can't end my buy it now listing for the second day in a row !

can’t end my buy it now listing ! when i click end early nothing happens.
it’s just not working !

Yes, this is happening to me also. I cannot end buy it now listings - the listings stay active. Tried different browsers, clearing cache, restarting computer - nothing will end the listing.

Re: End Listing not working - listing stays active
I have had this problem now for the third day. I have reported it to Ebay but it is still not working. Earlier in the week it was another side link button that was not working also. I have deleted all caches, cookies, etc etc. and restarted. Still does not work. It’s eating up my listings and s…

Just noticed this today 7/20/23, when I try to end a buy it now listing - it doesn't work. The listing stays active. I tried ending the listing about 10 times now and nothing. I tried different browsers. I cleared cache. Restarted computer. I'm using a laptop and chrome, but like i said, I tried different browsers and nothing will end the listing.

I'm on pc and i tried ending a listing with the Edge browser also and the listing will not end. I just saw now that there are 2 other threads about this issue by 2 separate people - 1 on Selling and 1 on Report Technical Issues - no solutions on either.

I have had this problem now for the third day. I have reported it to Ebay but it is still not working. Earlier in the week it was another side link button that was not working also. I have deleted all caches, cookies, etc etc. and restarted. Still does not work. It's eating up my listings and soon I will be charged for items relisting. Very annoyed. Also, I have two Ebay selling platforms and it is the same on both.

As a work around, some impacted sellers are finding they can end listings if they use the link on the help page for how to end a listing.

You can try doing it from this "end a listing" help interface page...I don't know if it will make a difference but may be worth a try:

https://www.ebay.com/help/selling/listings/creating-managing-listings/cancelling-listing?id=4146

Clicking the big blue "end your listing" button takes the seller to a page where they can search for the item they want to end and that does appear to still be working for sellers who are unable to end listings through the usual Seller Hub functionality.


Are you having problems ending eBay listings this week? Let us know in the comments below!

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


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