eBay Users See Bid Notifications & Items In Cart That Don't Belong
UPDATE 11-17-22
More new reports popping up in the community.
Last night I logged into eBay to just check how our current listings were doing. I noticed there were 28 notifications on the bell icon and when I clicked it there were tons of offers declined/cancelled, pay now, refunds and returns for all sorts of things I’ve never looked at or purchased like MacBooks and different phones. I clicked a couple of the notifications and nothing happened, additionally there was nothing in our summary page or emails about these bids and returns. I refreshed the page and they were gone…
Could my account have been hacked? Was this a glitch? Why was I able to see the bids and purchases of someone else? Was my account being used as a proxy to hid these purchases for a scammer?
I just got some weird notifications of stuff I didn't do (see photo). When I click on them, they disappear, but sometimes come back when I go to a different page. I thought my account had been hacked or something, but I can see no other signs of that. I changed my password anyway.
Anyone have any idea what happened?
This just started happening to me as well, I am seeing multiple outbid notifications and offers received but they are not anything I sell or anything I have bid on. Its very weird.
This issue has been happening for over a month now and eBay has yet to address it.
It would seem the tech led reimagination has run off the rails or eBay is experiencing a major security incident - either way, they need to come clean and communicate with users about what is really going on here.
UPDATE 10-20-22
This issue appears to be ongoing with new reports popping up in the eBay community.
Just woke up to 20+ notifications that belong to someone else. These notifications are asking me to pay for items I've never seen before, and I'm getting spammed by seller offers also for items I've never seen before.
eBay community staff have been alerted to the issue and opened a ticket, but have not provided any follow up information.
I've seen multiple reports today from eBay users who are seeing messages, bid notifications and items in cart that they did not add themselves and that appear to belong to random unassociated user accounts - yikes! 🤯
bleep?
I am not currently bidding on anything! I am also getting notifications about watch list items which are not in my watch list.
eBay...Now I am getting reminded to buy items that I am NOT even watching!!
What's up ?
So yesterday I reported issue with false 90 notifications I received. This issue was quickly resolved. Today I have the same issue. Notifications are of items I sold or that need refunding etc but the products don’t belong to me. I never sold such items. My impressions and views are very very low today and account is glitchy. It takes a long time to respond after I tap something.
For a brief moment @eBay showed me alerts that were clearly from another user's account, and then poof, they disappeared. pic.twitter.com/UcH35GGrJy
— Dustin Amery Hostetler (@upso) October 11, 2022
Is this happening to anyone else @eBay? I currently have someone else's things in my cart... pic.twitter.com/oauiWfIJgS
— Dustin Amery Hostetler (@upso) October 14, 2022
I have no idea what is going on here, whether this is a hacked account security issue or a technical issue simply crossing wires somewhere, but it's certainly alarming to see user data mixed up in this way - similar to past examples where a seller was shown an unrelated seller's account information and data in Seller Hub.
Liz Morton ~ Founder
I'll update as soon as I have more information but in the mean time, let us know in the comments below if you're seeing eBay items in your cart or notifications that aren't yours!
