eBay Prorated Fees For Partial Refunds Effective May 23
eBay announced a change allowing final value fee credits for partial refunds in the Winter Update, but didn't give an exact effective date at that time - now we know it will be effective May 23rd.
Liz Morton ~ Founder
Prorated final value fee credits for partial refunds
Starting May 2022, when you issue a partial refund to a buyer, we’ll automatically credit a prorated portion of your final value fee based on the adjusted total amount of the sale.
Along with this, we'll automatically credit prorated portions of other applicable fees including Promoted Listings Standard and international fees.
Fees such as the $0.30 per-order fee, Promoted Listings Express fee, and Promoted Listings Advanced fee will not be refunded. We want to support your efforts to make things right for your buyers and adjust your fees accordingly.
In our 2022 Winter Seller Update, we announced that we will adjust your fees to support your efforts to make things right for your buyers. Starting May 23, 2022, when you issue a partial refund to a buyer, we’ll automatically credit a prorated portion of your final value fee based on the adjusted total amount of the sale.
In addition, we'll automatically credit prorated portions of other applicable fees including Promoted Listings Standard and international fees for global sellers. Other fees, such as the $0.30 per-order fee, Promoted Listings Express fee, and Promoted Listings Advanced fee, will not be refunded.
The credits will appear in your account starting May 23.
