eBay Retires PowerSeller Program

Liz Morton
Liz Morton


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eBay sent the following email to Power Sellers tonight:

We’re retiring the PowerSeller program.

As a PowerSeller, you’re one of eBay’s most trusted and valued sellers.

While the PowerSeller program is part of eBay’s heritage and has provided a meaningful badge for sellers, it now exists alongside eBay’s Top Rated Seller program.

Because the Top Rated Seller program offers more meaningful seller recognition as well as a wider set of benefits, we have made the decision to simplify our seller programs and retire the PowerSeller program and badge as of June 20, 2021. It’s been inspiring to see how PowerSellers have shaped eBay since the launch of the program more than 20 years ago and we now encourage you to continue your eBay journey as a part of the Top Rated Seller program. Learn more about what it means to be a Top Rated Seller.

So that you don’t lose the benefits of being a PowerSeller, starting June 20, your 7 calendar day grace period for negative and neutral feedback will now be included in the Top Rated Seller program.

In recognition of your contribution as a PowerSeller, we have created a special certificate which you can personalize and download here.

Thank you for being one of eBay’s most active and long-standing sellers, and for contributing to our heritage. We look forward to supporting you as you continue to represent the best of selling on eBay through the Top Rated Seller program.

Your eBay Team

eBay seller coffeebean832 questioned if this also means changes to the community forums.

I wonder if this means the end of the PowerSeller board on this forum. sheila@ebay did say she was eliminating some board and restructuring. You can read about it on the Community Platform Feedback board.


If you're not sure about the differences between PowerSeller and Top Rated Seller, Marsha Collier breaks it down in her book eBay Powerseller Business Practices.

What Is an eBay PowerSeller? Top Rated Seller? - dummies
When you browse through the items on eBay, you’re bound to notice a Top Rated Seller icon next to some sellers’ user IDs. To the uninitiated, this may look like an award given to a person who’s sold hundreds of thousands of dollars’ worth of merchandise on eBay — but it’s not. The eBay Top […]
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Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.


Recent Comments
Avatar PlaceholderConcerned2 days ago
It is Slowwwwwww and is more expensive to the buyer. In the past items I have ordered will sit at the hub for around 2 weeks. I avoid ebay unless I cannot get it elsewhere.
Avatar Placeholdermarks30472 days ago
Hi, I have a friend who had an interesting experience recently that fell under this issue. They sold an item, packed and dispatched to the UK Ebay hub, this was midway through the period as the pause occurred. They then received a message from the buyer that they had checked tracking and discovered that the item had disappeared on ebay, no advice. It then turned out that the tracking had been fudged and the package was with them but not forwarded on to the USA. A few hours of to and fro to get the answer that it was due to the tariff dilemma. NO fault of the buyer(who had paid) or the seller ((who had been paid) and a strange response that the item could not be delivered. The buyer would be refunded in full, the seller would keep payment and the item would not be returned. Strange, Ebay must be hurting paying our both sides of the deal+
Avatar Placeholdercwi3 days ago
  1. Start building out the brand and promoting the heck out of Canadian sellers to our domestic market. Work with Federal/Provincial level governments in the push to build a strong presence here in Canada.

  2. Add other calculated shipping options than Canada Post UPS/FedEx for domestic shipping - partner with couriers nationwide, leverage agreements and software integrations with courier reseller platforms such as Stallion Express. Build out a crowd sourced network using national/regional retail locations as drop points for rural regions, leveraging transport networks to move packages to courier pickup points, akin to the UK courier model but adapted to the Canadian realities.

  3. Create a centralized international shipping clearing house to aide micro businesses with affordable shipping rates and customs clearance to avoid pitfalls and complexities (akin to US eIS).

  4. Bring features forward to the platform from other localizations, such as prepaid best offer acceptance, etc.