eBay Rolls Out Video In Listing To More Sellers

Liz Morton
Liz Morton


Comments

eBay first announced Video In Listings back in March 2021 with the initial phases reserved only for sellers using the eBay API or select third party partners first in the mobile app only and then later expanding to the desktop buyer experience as well.

eBay Gallery View & Videos In App
eBay has added gallery view & video in listings to the mobile app - check out the new experience here!
eBay Video In Listings Now On Desktop
eBay has been slowly rolling out video in listings, starting with in app only, then mobile web & finally desktop browsers too!

Now it appears eBay is finally ready to start bringing Video In Listings to the desktop listing experience in Seller Hub too, with a phased rollout starting this week.

Video has arrived
I just saw this. I assume it was released earlier today. Have any of you tried it yet? As it’s exclusive to the horrible “unified” listing tool I don’t plan on exploring it any time soon. and , I think you two have been waiting for this feature so I’m tagging you.

A seller in the eBay community posted these screenshots of the new experience, which requires using the Unified Listing tool.

So far there has been no official announcement from eBay and the help page has not been updated to show the availability in the desktop listing flow yet, but I would imagine the same information still applies as far as policies and procedures.

Adding a video to your listing
One of the easiest ways to increase buyer engagement is by adding a video to your listing.

Tips for creating effective videos

You can use your product video to show off your item's benefits, unique features or even answer frequently asked questions in new ways. Here are a few ideas to inspire your own videos:

  • Product instructions/ how-to videos
  • Installation guides (such as for Parts & Accessories)
  • DIY videos (for example, a woodwork project using a power tool or a recipe using a kitchen appliance)
  • Unboxing videos
  • Videos that clarify the item condition (for example, showing any scuffs, nicks, or tears)

Your product videos can influence, clarify, and provide extra information for your buyers, but be sure to still include a detailed item description and accurate photos on your listings.

Ideally, videos should be one minute or less and need to comply with the same listing policies as any other content in listings.
Video moderation and restrictions

Once your video is uploaded, it will be moderated and posted to your listing within 48 hours. However, it can take up to seven business days to moderate and post a product video during occasional peak periods. The content you provide must comply with all of our policies. Buyers will be able to view your video after successful moderation.

Visit our Images, videos and text policy for additional information on applicable policies and common reasons for video rejection.

Video Format Requirements

  • The maximum supported video size is 150 MB
  • The maximum upload resolution is 1080p
  • Supported output resolutions are 240p, 360p, 480p, and 720p
  • MP4 file types- MPEG-4 Part 10 or Advanced Video Coding (MPEG-4 AVC)
  • Providing links to YouTube or other video platforms is not supported

Will you be taking advantage of Video In Listings? Let us know in the comments below!

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Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.


Recent Comments
Avatar PlaceholderConcerned2 days ago
It is Slowwwwwww and is more expensive to the buyer. In the past items I have ordered will sit at the hub for around 2 weeks. I avoid ebay unless I cannot get it elsewhere.
Avatar Placeholdermarks30472 days ago
Hi, I have a friend who had an interesting experience recently that fell under this issue. They sold an item, packed and dispatched to the UK Ebay hub, this was midway through the period as the pause occurred. They then received a message from the buyer that they had checked tracking and discovered that the item had disappeared on ebay, no advice. It then turned out that the tracking had been fudged and the package was with them but not forwarded on to the USA. A few hours of to and fro to get the answer that it was due to the tariff dilemma. NO fault of the buyer(who had paid) or the seller ((who had been paid) and a strange response that the item could not be delivered. The buyer would be refunded in full, the seller would keep payment and the item would not be returned. Strange, Ebay must be hurting paying our both sides of the deal+
Avatar Placeholdercwi3 days ago
  1. Start building out the brand and promoting the heck out of Canadian sellers to our domestic market. Work with Federal/Provincial level governments in the push to build a strong presence here in Canada.

  2. Add other calculated shipping options than Canada Post UPS/FedEx for domestic shipping - partner with couriers nationwide, leverage agreements and software integrations with courier reseller platforms such as Stallion Express. Build out a crowd sourced network using national/regional retail locations as drop points for rural regions, leveraging transport networks to move packages to courier pickup points, akin to the UK courier model but adapted to the Canadian realities.

  3. Create a centralized international shipping clearing house to aide micro businesses with affordable shipping rates and customs clearance to avoid pitfalls and complexities (akin to US eIS).

  4. Bring features forward to the platform from other localizations, such as prepaid best offer acceptance, etc.