eBay Seller Hub Down 9-18-24: Drafts Missing, Listing Form Errors

Liz Morton
Liz Morton


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eBay sellers report Seller Hub is down with technical issues causing listing errors and missing drafts.

Drafts missing
I just went to list some of my drafts and they are all missing. Is anyone else having the same issue right now?

I just went to list some of my drafts and they are all missing. Is anyone else having the same issue right now?

Same here. All of my drafts are gone.

Anybody else getting various errors, such as “Listing could not be ended” or “Draft could not be...
Getting various errors while managing/creating listings today. Not sure what the issues are, but seems like there’s something going on with eBay. Trying to end a listing, and it keeps saying “Listing could not be ended.”, or creating drafts it will say “Draft could not be created”. Furthermore, when…

Getting various errors while managing/creating listings today. Not sure what the issues are, but seems like there's something going on with eBay. Trying to end a listing, and it keeps saying "Listing could not be ended.", or creating drafts it will say "Draft could not be created".

Furthermore, when going into my drafts it will show that there are 0 even though I am actively working on several. Refreshing a time or two will display them.

Anybody else experiencing this, and/or know what might be going on? It's obviously eBay's side of things, and it's making creating new listings rather difficult.

Edit: A new message I've just gotten when trying to 'Sell similar' is "We're sorry, the listing tool isn't working right now." or something similar.

As usual, the eBay System Status page shows now outages or disruptions:

But Down Detector and eBay's own forum and social channels are exploding with reports of the errors.

Meanwhile, eBay's social support channels say they are "not seeing widespread reports" - apparently not bothering to check their own forum or even other posts tagging them about this issue.

Stay tuned for updates and let us know in the comments below if you're experiencing eBay Seller Hub errors impacting your ability to list or access drafts!

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Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.


Recent Comments
Avatar PlaceholderConcerned2 days ago
It is Slowwwwwww and is more expensive to the buyer. In the past items I have ordered will sit at the hub for around 2 weeks. I avoid ebay unless I cannot get it elsewhere.
Avatar Placeholdermarks30472 days ago
Hi, I have a friend who had an interesting experience recently that fell under this issue. They sold an item, packed and dispatched to the UK Ebay hub, this was midway through the period as the pause occurred. They then received a message from the buyer that they had checked tracking and discovered that the item had disappeared on ebay, no advice. It then turned out that the tracking had been fudged and the package was with them but not forwarded on to the USA. A few hours of to and fro to get the answer that it was due to the tariff dilemma. NO fault of the buyer(who had paid) or the seller ((who had been paid) and a strange response that the item could not be delivered. The buyer would be refunded in full, the seller would keep payment and the item would not be returned. Strange, Ebay must be hurting paying our both sides of the deal+
Avatar Placeholdercwi3 days ago
  1. Start building out the brand and promoting the heck out of Canadian sellers to our domestic market. Work with Federal/Provincial level governments in the push to build a strong presence here in Canada.

  2. Add other calculated shipping options than Canada Post UPS/FedEx for domestic shipping - partner with couriers nationwide, leverage agreements and software integrations with courier reseller platforms such as Stallion Express. Build out a crowd sourced network using national/regional retail locations as drop points for rural regions, leveraging transport networks to move packages to courier pickup points, akin to the UK courier model but adapted to the Canadian realities.

  3. Create a centralized international shipping clearing house to aide micro businesses with affordable shipping rates and customs clearance to avoid pitfalls and complexities (akin to US eIS).

  4. Bring features forward to the platform from other localizations, such as prepaid best offer acceptance, etc.