eBay Seller Hub Traffic & Sales Stats Reset

Liz Morton
Liz Morton


Comments

Some eBay sellers are reporting their Seller Hub dashboards have suddenly reset their traffic, impressions, and sales statistics.

My ebay Traffic & Impressions are not available since 2 days now.!
Hi All, My selling Dashboard, Impressions & Traffic details shows no data. It’s been 2 days now. Even my previous data also gone. it shows nothing but sales. Is this some sort of an error.??
Zero Impressions
Anyone else has the same issue these days? My impressions are being recorded Zero for last 2 days! Something is wrong somewhere. Any idea what is going on?
Traffic Statistics Reset?
Logged on today to find my traffic stats have been reset...and won’t update currently either (although these days I wouldn’t be surprised if I hadn’t gotten any activity ). Anyone else having this issue, or just lucky ’ol me?
Traffic Details
It seems my traffic details has lost a bunch of information and is not showing the graft for impressions. This has been all day.
Why has my summary, seller level, sales, traffic and service metrics been reset? from Ebay

eBay System Status page shows no disruptions or outages at this time.  I'll update as more information becomes available.

eBay: System Status
eBay Application
Tech IssueseBay

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Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.


Recent Comments
Avatar PlaceholderNone Such18 hours ago
I left Bonanza after the shipping fee was introduced. By that point, sales on the site, which were (for me) never many, had shriveled to almost nothing (again, for me). I would love to see a P&L statement for Bonanza.
Avatar PlaceholderwhiteholmesteveYesterday
likewise wont be selling on e bay
much too complicated now for a few pounds a year in sales
Avatar PlaceholdereCommerce Pro2 days ago
Bonanza (or bMarketplace, or whatever they want to call themselves this week) is FINISHED.

They just "killed the golden goose". I imported my 1500+ eBay items to there since it was free. Turned out just to be a lot of work for (maybe) 3 sales a month.

The total fees were higher there before this new $20 a month cost structure, even though they claimed otherwise. When one factors in the 3.49% + 49 cent PayPal processing fees so one can get paid, there went a good chunk of profit.

Now they have boosted their commission to 11%, and still claim that the cost to sell there is less than eBay's. And remember that this does not include payment processing. WHY?? Makes no sense at all.

On eBay, for $27.95 a month, I sell over 100 items there every 30-31 days. Makes ZERO SENSE to pay a site $20 to make just a couple of sales. Since they now allow 50 "free listings", I have trimmed my offerings back to just below that amount. Also had to raise all my prices accordingly to absorb the extra selling costs.

The people who run the show here obviously didn't realize that eBay sellers who imported their listings gave the site a great depth of product, which would attract more buyers. Now that will be gone, because NO ONE will pay them $20 monthly for little to no sales.

The site also has technical issues that they refuse to fix. It was a decent resource to enable the occasional sale, but they will soon be stacked onto the eCommerce trash heap of companies that THOUGHT they could compete with Amazon and eBay. Etsy may also suffer the same fate soon, as many sellers are also leaving their site due to high fees, website issues, and poor management.

Basic eComm rule here: When you do not carry any inventory, and sellers are solely responsible for supplying your site with the goods offered, DON'T BITE THE HAND WHICH FEEDS YOU!!!