eBay Sitewide Technical Issues - Seller Hub Down

Liz Morton
Liz Morton


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Major technical problems are being reported across the eBay site tonight- story in progress, I'll update as more information comes in.

Leave a comment below if you are experiencing any other glitches!

eBay has updated the System's Status page to show disruptions in Buying, Selling, Shipping, and Sign in. This is a significant change from the usual experience with glitches - kudos to eBay for the transparency and proactive update!

eBay: System Status
eBay Application
Technical issue: Some eBay pages are unresponsive, “Oops something went wrong” error
Hi everyone - We’re aware that some members are experiencing issues trying to access various pages on eBay, including shipping, selling and checkout pages. We are investigating and working to resolve as quickly as possible. You can check the current eBay System status here.

eBay Community staff have posted an official announcement:

Hi everyone -

We're aware that some members are experiencing issues trying to access various pages on eBay, including shipping, selling and checkout pages.

We are investigating and working to resolve as quickly as possible.

You can check the current eBay System status here.


Orders Disappearing

Multiple sellers are reporting that there are no orders showing at all in Seller Hub for last 90 days.

Orders page completely empty?!
Is this happening to anyone else?
Seller Hub seems to have crashed - won’t show me sales, awaiting payment or awaiting shipment info
So I get a message from a buyer telling me she accepted an offer by mistake and wants to cancel. She hasn’t paid. No problem. I go to seller hub to cancel the order and it gives me the “that didn’t work as planned” page. When I go back into the awaiting payment, it shows zero. I go into awaiting s…

Performance>Sales Reports Missing/Can't Download


Unable to Print Shipping Labels

Unable to print labels, packaging slips or anything. eBay says label printing is unavailable
I keep getting this now trying to print. On Chrome, IE, and even from my phone. I see this on the main order page.
shipping services are down
cannot purchase labels
Shipping label didn’t print. Want to talk with someone.
I am very frustrated. I tried to print a shipping label and it charged me and it didn’t print.

Buyers Unable To See Purchase History

My purchases arent showing up, why is this happening?
Why arent my purchases showing up? They were showing up earlier but now i cant see them, why?

Can't List or Save Drafts in App

Internal Error Message Android
Am unable to see my sold items or post any listings. Anyone else? Message is about an internal error - restart app. Have DL new app, still unable to stay connected.
Tech IssueseBay

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


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