eBay Stores Adds Logo & Banner Editing, Feedback Module

Liz Morton
Liz Morton


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The eBay Store upgrades continue with new options for editing logos and marketing banner images and the addition of a feedback module in the store view.

First, it looks like eBay has added some very basic editing capability to the store image uploader that didn't exist before - for both logo and banner images, you can now crop, adjust brightness and adjust sharpness.

eBay is also promoting using VistaCreate to make images and videos for your store.

It's not clear if there is a partnership/relationship between eBay and VistaCreate and sellers should be aware that some features of VistaCreate may require a subscription.

eBay's Image Guide page provides template sizes to be used with VistaCreate as well as Canva or Snappa.

Image Guide | eBay.com
Create  a professional billboard, logo or category images to promote your store. Use these third-party sites with easy-to-use tools and templates that let you create and save your own images. Resize images to fit the eBay Store specifications

eBay has also added a feedback module to the Stores view, which is a welcome addition. One of my main criticisms of the new store design back in December was the fact that the feedback percentage shown did not indicate the total number of feedback and was no longer a clickable link leading to the full feedback profile.

Adding a feedback tab to the store view definitely helps to address those issues.


Keep an eye out later this month for more enhancements to stores including a store category module, segmenting options for newsletters, and removal of the view item page listing frame.

More Enhancements To The eBay Stores Experience
eBay has announced more changes to the Stores experience, coming in late March.
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Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.


Recent Comments
Avatar PlaceholderConcerned2 days ago
It is Slowwwwwww and is more expensive to the buyer. In the past items I have ordered will sit at the hub for around 2 weeks. I avoid ebay unless I cannot get it elsewhere.
Avatar Placeholdermarks30473 days ago
Hi, I have a friend who had an interesting experience recently that fell under this issue. They sold an item, packed and dispatched to the UK Ebay hub, this was midway through the period as the pause occurred. They then received a message from the buyer that they had checked tracking and discovered that the item had disappeared on ebay, no advice. It then turned out that the tracking had been fudged and the package was with them but not forwarded on to the USA. A few hours of to and fro to get the answer that it was due to the tariff dilemma. NO fault of the buyer(who had paid) or the seller ((who had been paid) and a strange response that the item could not be delivered. The buyer would be refunded in full, the seller would keep payment and the item would not be returned. Strange, Ebay must be hurting paying our both sides of the deal+
Avatar Placeholdercwi4 days ago
  1. Start building out the brand and promoting the heck out of Canadian sellers to our domestic market. Work with Federal/Provincial level governments in the push to build a strong presence here in Canada.

  2. Add other calculated shipping options than Canada Post UPS/FedEx for domestic shipping - partner with couriers nationwide, leverage agreements and software integrations with courier reseller platforms such as Stallion Express. Build out a crowd sourced network using national/regional retail locations as drop points for rural regions, leveraging transport networks to move packages to courier pickup points, akin to the UK courier model but adapted to the Canadian realities.

  3. Create a centralized international shipping clearing house to aide micro businesses with affordable shipping rates and customs clearance to avoid pitfalls and complexities (akin to US eIS).

  4. Bring features forward to the platform from other localizations, such as prepaid best offer acceptance, etc.