eBay Terapeak Product Research Not Working 5-24-23

Liz Morton
Liz Morton


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eBay sellers report Terapeak Product Research tool is not functioning, with the page stuck in a perpetual loading state of pulsing gray boxes.

terapeak not working
just does nothing, can not even get to the page, taking extremally long. https://pasteboard.co/tySup3JXt3DO.jpg

terapeak not working

just does nothing, can not even get to the page, taking extremally long.

Terapeak Not Working?
Hello, I saw there was a post in the ask a mentor board about Terapeak not working but I couldn’t add anything there...sorry I am a bit new at posting. Does anyone know if Terapeak is not working today? I know at least one other person has an issue. Thanks for any info..…

I saw there was a post in the ask a mentor board about Terapeak not working but I couldn't add anything there...sorry I am a bit new at posting. Does anyone know if Terapeak is not working today? I know at least one other person has an issue. Thanks for any info.....

I'm having the same issue, it won't even load. I checked on both Chrome and Firefox, neither will load. I've got a message in to eBay for Business on Messenger, let's see if they have any info. Plus, these boards are really wonky today, too. They must be "upgrading" today....

Terapeak Won’t Load
Tried on Chrome and Firefox, it’s not the browser. Is this a known issue?

Tried on Chrome and Firefox, it's not the browser. Is this a known issue?

There has been no acknowledgment from eBay at this time and the eBay System Status page predictably shows all green with no disruptions or outages - stay tuned for updates!


Let us know in the comments below if you are experiencing problems with eBay's Terapeak research tool!

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


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