eBay Terapeak Product Research Not Working 5-24-23

Liz Morton
Liz Morton


Comments

eBay sellers report Terapeak Product Research tool is not functioning, with the page stuck in a perpetual loading state of pulsing gray boxes.

terapeak not working
just does nothing, can not even get to the page, taking extremally long. https://pasteboard.co/tySup3JXt3DO.jpg

terapeak not working

just does nothing, can not even get to the page, taking extremally long.

Terapeak Not Working?
Hello, I saw there was a post in the ask a mentor board about Terapeak not working but I couldn’t add anything there...sorry I am a bit new at posting. Does anyone know if Terapeak is not working today? I know at least one other person has an issue. Thanks for any info..…

I saw there was a post in the ask a mentor board about Terapeak not working but I couldn't add anything there...sorry I am a bit new at posting. Does anyone know if Terapeak is not working today? I know at least one other person has an issue. Thanks for any info.....

I'm having the same issue, it won't even load. I checked on both Chrome and Firefox, neither will load. I've got a message in to eBay for Business on Messenger, let's see if they have any info. Plus, these boards are really wonky today, too. They must be "upgrading" today....

Terapeak Won’t Load
Tried on Chrome and Firefox, it’s not the browser. Is this a known issue?

Tried on Chrome and Firefox, it's not the browser. Is this a known issue?

There has been no acknowledgment from eBay at this time and the eBay System Status page predictably shows all green with no disruptions or outages - stay tuned for updates!


Let us know in the comments below if you are experiencing problems with eBay's Terapeak research tool!

eBayTech Issues

Liz Morton Twitter Facebook LinkedIn

Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!

Avatar Placeholder
rjsvarietymerch
We are also having major issue with terapeak product research tools on ebay today. I want to thank the person that has a message into ebay for business on facebook messenger to get this issue resolved. Ebay if you are reading this Please hurry up with the updates as quickly as possible due to so many sellers are hurting due to your multiple years (the past couple years) of consistent updates breaking things.

Recent Comments
Avatar PlaceholderBtrS16 hours ago
Lovely today with that. A certain forum member mentioned moderators actions and had nothing more than their post removed. When I previously did, I was banned again.
Avatar PlaceholdernygrumpYesterday
Is this supposed to be good? Its one small step for the AI to ban what it doesn't approve. This is an unfolding dystopian nightmare.
Avatar PlaceholderBanned in Chat4 days ago
I have items, here in the US, that are not indexing in search 24 hours after I listed them yesterday. Search key terms that are in the title does not show them, similar items that I listed Thursday are showing, but nothing from Friday or Saturday yet.