Is This The End Of The USPS Discount Postage Program?

Liz Morton
Liz Morton


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UPDATE 7-22-22

Parcel Industry reports Pitney Bowes will not be impacted by the end of the reseller discount program.

USPS to End Postage Reselling Program
In a developing story, Capitol Forum is reporting that U.S. Postmaster General Louis DeJoy is sunsetting the postage reselling program. This program has allowed Pitney Bowes, Stamps.com, and o,Articles

PARCEL spoke with Pitney Bowes after this article was published, and they wished to issue a few points of clarification.

Pitney Bowes does not have a reseller agreement with the USPS and is not a reseller under the USPS postage reselling program.

The USPS’ sunsetting of its postage reselling program has no relationship to, or impact on, Pitney Bowes’ physical parcel logistics or consolidation services. Solutions that Pitney Bowes SendTech and Pitney Bowes Presort Services provide to their clients are also unaffected.

Pitney Bowes is working directly with the USPS to ensure our Expedited Delivery Service, which relies on Priority Mail and First Class Parcels labels, is not impacted by USPS decisions to end re-seller agreements.


UPDATE 7-19-22

As expected, eBay has put out a statement advising sellers this change will not impact postage rates available through the marketplace - again, likely due Negotiated Service Agreements (NSAs) similar to Amazon and possibly other marketplaces as well.

USPS Discount Postage Program
Hi everyone! We know there has been some chatter and concern over the possibility of the USPS ending discount programs and we’d like to assure you that any changes made will not impact the eBay label rates for USPS.

Hi everyone! We know there has been some chatter and concern over the possibility of the USPS ending discount programs and we’d like to assure you that any changes made will not impact the eBay label rates for USPS.

Impact on Stamps.com, Pitney Bowes and others still in question.


Postmaster General Louis Dejoy has moved to end the USPS discount postage program, according to Linns Stamp News.

PMG DeJoy ends 40-year discount postage program
The death of the so-called “postage reselling” program was disclosed July 5 by Capitol Forum, a Washington, D.C., news organization.

Postmaster General Louis DeJoy has killed a 30-year-old program that allowed some businesses to send packages at sharply discounted postage rates.

The death of the so-called “postage reselling” program was disclosed July 5 by Capitol Forum, a Washington, D.C., news organization.

In 2017, Capitol Forum first questioned if the program’s discounts were going to unqualified mailers.

David Partenheimer, a United States Postal Service spokesman, acknowledged in a July 9 email to Linn’s Stamp News that the program was being shuttered.

“The Postal Service undertook an evaluation of its reseller program and has determined that the program as currently structured is not resulting in the customer benefits and efficiencies that were originally envisioned, has caused difficulties in monitoring compliance with pricing and other terms, and should be discontinued,” he said.

Capitol Forum said the program is scheduled to end Oct. 1.

It predicted this would impact a number of companies, including Stamps.com and Pitney Bowes, which have been offering the discounted prices to customers.

The postage reseller program was created in 1992, to provide discounts to smaller mailers that did not qualify for the discounts the Postal Service offered to larger mailers. The program allowed large mailers to share some of their lower prices with smaller mailers in hopes of boosting overall parcel volume.

An Office of the Inspector General report in 2019 raised concerns about allegations that some PC Postage providers and resellers were misusing the program and allowing the discounts to go to unqualified mailers.

A 2019 report by the Postal Service’s Office of Inspector General about the program was highly redacted, but it noted there were “allegations, at a high level ... that certain PC [personal computer] Postage providers were working with resellers to route shipments from existing USPS customers through resellers’ discounts on a massive scale.”...

...Postal Service officials downplayed the allegations, claiming the program’s critics had inaccurate information, the report said.


This news is likely to ripple across the ecommerce industry as many small to mid-size sellers depend on services offered by Stamps.com, Pitney Bowes to purchase postage at discounted rates for their businesses.

It's too early to tell exactly how this will impact marketplaces that allow sellers to purchase postage on site. Back in 2019 it was revealed that eBay was the 2nd largest USPS retail customer, behind Amazon.

These marketplaces can and do negotiate contracts directly with USPS for significant discounts and it's entirely possible they will still be able to work out some kind of deal to continue to receive those discounts.

I'll be watching this story closely and will update as more details become available!

USPS

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Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.


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Avatar PlaceholderNone Such2 days ago
They really are pricing themselves into bankruptcy and then sale (privatization) of the carcass whole or in pieces.
Avatar Placeholderkathyctbc3 days ago
I have an issue with Service Metrics too. 24 year Top Rated seller.
I had a customer open THREE separate INAD cases back to back in Feb. She told a bunch of falsehoods in her comments on the case and refused to provide pictures to back up what she was saying, so I called her out on in it with proof that her statements were untrue.

Even though I knew she was trying to scam me, of course, I approved the returns [all 3] and provided a pre-paid shipping label.
She never sent anything back. I got 3 messages from eBay's system saying "We've closed your buyer's return because we have no record that they shipped the item back to you."

However, eBay's system counted all of them against me in my Service Metrics, causing my "Item not as described returns" rate to be: 0.98% even though the buyer was an obvious scammer and didn't return the items.

I didn't have to refund her since she never shipped anything back so there's not a problem there and eBay did remove her feedback, but eBay still counted the cases against me in my 'service metrics' percentage making me look bad in comparison to my peers.
Avatar PlaceholderTaiapanPenguin6 days ago
I tried it to post an IG promo and it couldn't get past the selection stage. Photos errored out and required new photos. If i want to take new photos, i can make a better posting in the native IG post generator.