Etsy Leans In On Local To Assuage Tariff Fears

Liz Morton
Liz Morton


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As new tariffs raise concerns about supply chains and rising prices, Etsy is leaning into its network of local sellers to boost user and investor sentiment.

CEO Josh Silverman addressed the issue in a company blog post, explaining that Etsy is helping buyers “shop with confidence” and empowering sellers to manage their businesses “with as little disruption as possible” during turbulent times.

“We know that the recent shifts in trade policies and tariffs between the US and many countries around the world have raised questions about global supply chains, pricing and the general availability of goods,” Silverman said. “As these changes unfold, we remain committed to delivering a seamless experience.”

Silverman says Etsy "uniquely positioned" to meet shoppers in this moment, with millions of special items from sellers in their country - giving examples of more than 60 million items that ship domestically in the US, as well as over 800,000 sellers in the UK, 300,000 in Canada, 300,000 in Germany, and 100,000 in France.

To make shopping domestic even easier, Etsy is now surfacing new ways for buyers to discover businesses in their countries across the website and app with curated shopping pages, local seller spotlights, and more.

Etsy is also continuing to keep an eye on the global trade and tariff situation, providing sellers with tools, guidance and education for understanding tariffs and mitigating the potential impact to their businesses and elevating seller voices to advocate for public policies that reflect the unique needs of small businesses.

The reassuring message isn't meant just for buyers and sellers - Silverman is also looking to assuage investor fears that Etsy will be negatively impacted by the tariff updates, compounding concerns about the company's already lackluster growth and financial performance in recent quarterly earnings reports.

In their latest proxy statement, released this week ahead of the annual shareholder meeting to be held on June 17, both Silverman and Etsy Board Chair, Fred Wilson, acknowledged 2024's disappointing results.

Silverman said,"At Etsy, we hold ourselves to the highest standards as the market leader for special. While we made progress in many areas, our overall 2024 performance did not meet those high standards. We understand your disappointment, and we share it."

"That said, I firmly believe that the steps we took in 2024 were pivotal to strengthening Etsy’s foundation—key to our long-term success—and, over time, will further cement Etsy’s place as the home for creativity in commerce—and, ultimately, return Etsy to delivering strong value to our stockholders."

Wilson echoed that acknowledgement but also made it clear that the Board still stands behind Silverman's leadership of the company.

"While 2024 top line results were disappointing, Etsy's efficient operating model delivered very healthy financial performance. The Board of Directors has high conviction in the company's future, hence our stewardship over a large buyback program which reduced the outstanding share count by over 12 million shares over the course of 2024, and the authorization of a new $1 billion share repurchase program."

"We remain confident in the leadership of our Chief Executive Officer, Josh Silverman, and his refreshed leadership team, which started 2025 with a strong plan to invest in areas which we believe will increase buyer engagement, drive more sales, and return the Etsy marketplace to GMS growth over time."

While tariffs and larger macroeconomic concerns will likely be used by many companies to explain lagging performance in the coming quarters, the problems at Etsy go back much further, cut much deeper and will need more than a few dedicated landing pages focused on local shopping to meet that goal of returning to GMS growth over time.

How are tariffs and trade war tensions impacting your Etsy business? Let us know in the comments below!

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Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.


Recent Comments
Avatar Placeholderfoxxresell1 hour ago
An update to this situation - Today I will return to Above Average but this last month cost me a 91.8% reduction in impressions, 53.8% drop in listing page views, and 78% drop in revenue as well as paying an additional 6% final value fee on the sales I made. I was fortunate I had some higher value items sell this last week or my revenue numbers would have been well into the 80%.

eBay has responded to my BBB complaint twice. The first time they told me that I deserved below standard because my shipping scans were below the threshold. However, I had to quote their own website to them saying that shipping numbers cannot lead to downgrade to Below Standard.

The second response they just said I would be restored on May 20th completely ignoring the issue at hand, admitting an issue existed, or offering any type of solution.

If this concerns you, this happened to you, or worried it may happen, please take action. In fact, take action anytime eBay is doing somethning wrong. They will change nothing if you don't say anything. If enough people speak up, they do make changes.
Avatar Placeholderfoxxresell1 hour ago
The entire process needs to be overhauled. The numbers that make up their threshold seem to be arbitrary and it does not take a lot to get downgraded. I sell hundreds of items a month but only 3 defects will cause a downgrade. Then, it takes up to a week to get a defect removed from the time you submit an appeal, sometimes have to argue your case, them granting it, and then another two days for the system to catch up. It is beyond ridiculous.

Promoted Listings has changed the game and removing the ability for someone to promote not only cost eBay the revenue, it makes a persons listings invisible. Today is my last day Below Standard and I will finish with 91.8% reduction in impressions, 53.8% drop in listing page views, and 78% drop in revenue.

Your fortunate to get the negative feedback removed. I just had to escalate to the customer service team getting a couple removed where the customer did not read the listing and one complained a part was not included that wasn't being sold and the other didn't read that the vacuum had an issue requiring repair. My appeals were denied without explanation. I have not had them remove feedback since they changed the process over a year ago. I have to escalate to social media and they fight me on it every time.

Most importantly - please take action. Submit feedback on their website, contact the social media team on Facebook, or however you prefer. These issues will remain if we just stay quiet. I let this go before, not this time. Today I will return to Above Average but I am fighting this until something changes.
AvatarLiz Morton7 hours ago
@ConcernedExEbayer I haven't heard of anyone being banned for disabling AI data collection, but definitely interested if you have more details!

https://www.valueaddedresource.net/contact/