Etsy Shop Manager Issues, Blank Page When Editing

Liz Morton
Liz Morton


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UPDATE 9-27-23

Sellers are reporting all listings are missing from Shop Manager today. Etsy has acknowledged the issue and is working on fix.

Details:

Etsy Sellers Panic As Listings Go Missing From Shop Manager
Etsy sellers are panicking as Shop Manager is completely blank with all listings missing from the seller view.

Etsy sellers report issues with Shop Manager, blank pages when trying to edit listings and problems creating new listings.

Cannot Edit Listing - Blank page
When trying to edit a listing through erank I get an a blank listing page and it wont load the listing information.

When trying to edit a listing through erank I get an a blank listing page and it wont load the listing information.

Blank page in listing editing
I see a blank page when trying to edit my listings.

I see a blank page when trying to edit my listings.

Cannot add listings
Shop Dashboard is blank again when trying to add listings.

Shop Dashboard is blank again when trying to add listings.

I can't 'duplicate' listings - I just land on a blank page in listings manager...

The same here. I can't edit; a blank white page pops up. It also happened last week. I hope there's a fix soon to the problem. It messes with my workflow.


Etsy says they are currently investigating and working to resolve the issue as soon as possible.

[RESOLVED] Shop Manager Issues
Hello! Our team is aware of a potential technical issue with the Shop Manager, which affects usersโ€™ ability to duplicate/edit/publish product listings. The issue is being investigated, and we will update you ASAP. This issue is now resolved. Thank you!

Hello!

Our team is aware of a potential technical issue with the Shop Manager, which affects users' ability to duplicate/edit/publish product listings.

The issue is being investigated, and we will update you ASAP.

[INVESTIGATING] Issues with editing, copying, creating a listing
Hi there, We are currently investigating reports of sellers not able to edit, copy, or create a listing. Sellers are also reporting a white screen. We will update when we can confirm things have been resolved! Thank you for your patience.

We are currently investigating reports of sellers not able to edit, copy, or create a listing. Sellers are also reporting a white screen.

We will update when we can confirm things have been resolved!

Thank you for your patience.


Are you experiencing Etsy Shop Manager issues? Let us know in the comments below!

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


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