Etsy UK September 18th Payment Deposits Returned

Liz Morton
Liz Morton


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Etsy sellers in the UK are reporting September 18th payment deposits were returned by several banks. Etsy says it's a bank problem, the banks say no deposits were even attempted - and sellers are stuck in the middle.

UK sellers - deposit returned?
Anybody had their deposit returned today? Received the email about deposit being sent to my bank as usual but now checked Etsy balance only to see the deposit was returned. Never happened before so bit confused.

Anybody had their deposit returned today?

Received the email about deposit being sent to my bank as usual but now checked Etsy balance only to see the deposit was returned.

Never happened before so bit confused.

I didn't receive mine... it was returned. Etsy claim my bank rejected it due to incorrect information but within 15mins after I checked with my bank Etsy suddenly told me it was a banking delay as I'm in the Uk

Yes me too, returned deposit - its Halifax.

Thanks all, looks like it's not just one bank then. And as usual, Etsy being such an amazing communicator, we know fxxx all why this is happening.

Mine was returned too! Praying the deposit goes through today, im with Bank of Scotland!

Re: Returned Deposit
I have just had this happen yesterday for the first time in being on Etsy for a couple of years now. I called my bank this morning and they looked and didn’t see anything and said they would not decline a deposit. I have e-mailed Etsy and I’ve requested to be paid today.

I have just had this happen yesterday for the first time in being on Etsy for a couple of years now. I called my bank this morning and they looked and didn’t see anything and said they would not decline a deposit.

Etsy returned by deposit. Is this normal???
by u/Revolutionary_Toe110 in EtsySellers

I was supposed to get a deposit yesterday it was sent to my bank but then it was returned. They said I'll get it today. Has this happened to anyone before??

Yes I had the same issue yesterday. I contacted Etsy customer support and they said my bank had returned it. Talked to my bank and they said there was no attempt to deposit and that they wouldn’t refuse any incoming money anyway.

Tried to contact Etsy customer support again and they didn’t respond. I have just noticed the customer support tab has disappeared off my app and the desktop version. Etsy says it’s scheduled to deposit today but I’m not confident. I’m in the UK.


Was your Etsy payout yesterday returned and if so, have you received a payout today? Let us know in the comments below!

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Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.


Recent Comments
Avatar Placeholderbritishsoeedw-02 hours ago
I'm having the same problem, Vat has ben added to my listings and sales have literally stopped.
Avatar Placeholderblazeaglory7 hours ago
I've been selling on ebay since 2003 but i had to get a new account because after having a perfect feedback with ZERO negative feedback, i had one sale go south where the item i had i simply couldn't find in my inventory! So i ended up Ebay roughly 250$. You'd think they'd call me or message me and work out a plan but no, immediately PAY NOW PAY NOW OR YOUR ACCOUNT GETS CLOSED! I sell hand to mouth and usually each sale gets spent on bills QUICK, so i told Ebay i could pay monthly or weekly and pay the balance off in a month or sooner. Anyways, they closed my perfect TRS account. I mean no sympathy or anything after roughly 20 something odd years...SO now my new account after not selling for several months has only a couple sales. I dunno if things have changed but traffic seems waaaaay down but with this last sale, a nice vintage DAVID YURMAN silver bracelet, i had to ship to an authenticator, which I've never had to do. Hey I'm all for it because on ebay the last 20 years, the silver jewelery market has been HIGH RISK fakes labeled .925 yet NOT! LOL So I'm ok with an authenticator program that actually WORKS! So now the bracelet has been in Carlsbad since Monday May 19th 2025. I'm hoping it gets verified by tomorrow. I'll keep you all posted
Avatar Placeholderfoxxresell15 hours ago
An update to this situation - Today I will return to Above Average but this last month cost me a 91.8% reduction in impressions, 53.8% drop in listing page views, and 78% drop in revenue as well as paying an additional 6% final value fee on the sales I made. I was fortunate I had some higher value items sell this last week or my revenue numbers would have been well into the 80%.

eBay has responded to my BBB complaint twice. The first time they told me that I deserved below standard because my shipping scans were below the threshold. However, I had to quote their own website to them saying that shipping numbers cannot lead to downgrade to Below Standard.

The second response they just said I would be restored on May 20th completely ignoring the issue at hand, admitting an issue existed, or offering any type of solution.

If this concerns you, this happened to you, or worried it may happen, please take action. In fact, take action anytime eBay is doing somethning wrong. They will change nothing if you don't say anything. If enough people speak up, they do make changes.