Is eBay Making Improvements to Managed Payments?

Liz Morton
Liz Morton


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UPDATE 5-28

As of yesterday after writing this blog, the payment processing went back to 2 business days, so the faster processing earlier in the week is not appearing to be consistent.

However, I can confirm that eBay is doing a phased rollout of changes to the transaction page that will now show the fee percentage and breakdown the calculation.

It's a big step in the right direction, but still needs a little work.

The "special promotion" is the Top Rated Seller Plus 10% fee discount.  However, the way it is displayed on this page doesn't make it clear that is a discount. eBay should change that from Special Promotion to Top Rated Seller Discount to avoid confusion.

They should also show the calculation for the percentage separately on the right ($80.19 x 10.7% = $8.58) then show the discount, then the total to make it clear exactly how that total was calculated ($8.58 - $0.86 = $7.72).


There has been no official announcement, but I'm seeing reports that could mean eBay is stepping up to the plate to improve the Managed Payments experience.

First, eBay has historically taken 2 business days (not including weekends or holidays) to move funds from "processing" to "available for payout."

Starting earlier this week, one seller says every order is consistently processing in 1 business day.  It's not clear if this is specific to this one selling account, an across the board change, or another "phased rollout."

Secondly, this post on Reddit seems to indicate eBay may be moving to be more transparent and upfront about fees by showing the actual fee percentages as well as totals.

I haven't personally seen transaction details displayed like this and so far no one else on that thread has confirmed it, but again it could be another "early stages phased rollout."

If eBay does add this level of transparency to the transaction details for all sellers, it will be a huge step in the right direction and I'll be first in line to give them a pat on the back.


Are you seeing improved payment process times and/or transparency about fees? Let me know in the comments below!

Fees & PaymentseBay

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Liz Morton is a seasoned ecommerce pro with 17 years of online marketplace sales experience, providing commentary, analysis & news about eBay, Etsy, Amazon, Shopify & more at Value Added Resource!


Recent Comments
Avatar Placeholderjannicks20 hours ago
Order number: 05-12869-97956, Item was counterfeit, cant leave feedback due to "we can't find this transaction"
Avataralexclifford93Yesterday
Absolutely agree with other people here - this Ebay "simple postage" is a wheeze to squeeze more out of private sellers. I live walking distance to the post office (2 minute walk) and it's 4 miles to my local Evri drop off point. I don't have a car. So will have to opt for Royal Mail only - which in turn adds an extra few pence to the postage. Previously a 2nd mail parcel was £3.25, with this it's going to be an increase of nearly 50%. The biggest increase is for the 1-2kg parcels, which previously qualified as small parcels.

As many of the items I sell are £10 or less, this makes it not worth the bother and I'll probably have to give it away to the charity shop.

Add that to the "buyer protection" fee they've added on - and the costs are making it untenable for people trying to clear the house, or make a few bob from old bits and pieces. Not happy at all and there doesn't seem to be a way of opting out.

The sooner these sleazebags at the top can be got rid of, or some community-run buy/sell/swap sites come up - the better. We don't need ebay.