Mercari Announces Shipping Updates For January 18, 2024

Listing an item is always free on Mercari. Fees are charged when an item sells or when a service is used. The following charts explain fees on Mercari. Seller Fees Your earnings equal the listing price minus the selling fee, payment processing fee and shipping (if you select to offer free shipping). These fees are charged to the Seller when the sale has been successfully completed. 0% fee To create a listing. 10% fee A minimum fee of 10% of the item price for a completed sale.Charged to the Seller. Transaction and Payment Fees Mercari incurs fees related to payment processing and balance withdraws out of our system by our financial services partners. Some of these service fees are charged to our users. Payment Processing: Mercari charges sellers a market competitive rate for each payment received from the buyer. We do so with the added convenience of not requiring you to sign up for a separate processing account. Effective starting April 17, 2023, this fee is charged based on the item sold price plus shipping price for a completed sale and applied to all forms of payment received from the buyer. Note: The shipping price refers to both buyer and seller paid shipping using a Mercari label and Mercari Local delivery. Effective April 17, 20232.9% + $0.50 fee A Payment Processing Fee of 2.9% plus $0.50 per sale is charged based on the completed sale plus shipping price of the item. Note: The shipping price refers to both buyer and seller paid shipping using a Mercari label and Mercari Local delivery. The payment processing fee is only charged on completed transactions - it isn’t applied to declined or expired offers or canceled orders. This fee is charged to the Seller. $0 fee For each completed Direct Deposit of $10 or more to your bank account. $2 fee For each direct deposit transfer under the minimum of $10. $2 fee For each direct deposit transfer rejected by your financial institution and returned back to your Mercari balance. Effective starting May 1, 2023$3 fee For each completed Instant Pay transfer. Balance Withdrawals: There are two ways to cash out your earnings from your Mercari balance offered by Mercari. Direct Deposit: Once you’ve added your checking account and have a balance, you can request a cash-out request to your bank using direct deposit. This transaction is typically processed within 5 business days depending on your bank’s processing times. There is no fee for a direct deposit of $10 or more, but you will owe a $2 fee if your bank can’t process the request or if the amount requested is under $10. Instant Pay: Instant Pay is the fastest way to get paid when you need that extra cash. To do this, go to your balance, tap “Instant Pay,” complete your ID validation (if you haven’t already), and add a debit card. You can use Instant Pay for up to $600 per month, once per day on eligible debit cards. There is a $3 flat fee per cash-out. In some cases, depending on your bank’s processing time, it can take up to 30 minutes to see the balance in your bank account. Shipping and Delivery Fees on Mercari Effective 1/18/24 We offer low, fixed rates with USPS, FedEx, and UPS for packages weighing up to 50 lbs – with a maximum length of 34”. These rates offer an average of 39% savings compared to the retail pricing of each carrier; all fees and rates are based on a comparison completed December 8, 2023. See shipping price examples below. If your package weighs more than 50 pounds (or exceeds the 34” size limit), you’ll need to ship it on your own. We do not support national shipping for furniture or major appliances. New shipping rates for Mercari prepaid labels up to 50 lbs are effective January 18, 2024. The new rates will apply to new listings and they will apply if you update shipping on existing listings – for both buyer and seller-paid labels. Starting January 18, 2024, existing listings posted before January 18, 2024 with buyer-paid shipping will automatically be updated with the new shipping prices. You don’t need to take any action to update shipping on any existing listings. And, you’ll still get an average of 39%* savings for items between 0.25 lb–50 lbs compared to the retail prices of our carriers (USPS, UPS, FedEx). *Fees and rates are based on a comparison to the retail prices and surcharges for standard and economy shipments of our carriers (USPS, UPS, FedEx) for items between 0.25 lb - 50 lbs. Comparison completed December 8, 2023. Effective through 1/17/24 We offer low, fixed rates with USPS, FedEx, and UPS for packages weighing up to 50 lbs – with a maximum length of 34”. These rates offer an average of 40% savings compared to the retail pricing of each carrier (for standard or economy rates. First-Class Envelopes and Media Mail excluded); all fees and rates are based on a comparison completed December 18, 2022. See shipping price examples below. If your package weighs more than 50 pounds (or exceeds the 34” size limit), you’ll need to ship it on your own. We do not support national shipping for furniture or major appliances. Standard shipping Effective 1/18/24 Prices in bold represent standard service rate examples effective 1/18/24. Economy shipping rates are also available. Effective through 1/17/24 Prices in bold represent standard service rate examples effective through 1/17/24. Economy shipping rates are also available. Media Mail For eligible* media categories (books, movies, recorded and printed music), we offer fixed rates for USPS Media Mail. Packages must be properly marked as Media Mail and include only eligible media categories. Media Mail packages are subject to search by USPS. Sellers are responsible for overage fees and fines associated with improper use of Media Mail (prohibited contents, incorrect weight). Please see our Media Mail Guide for full shipping and category requirements. *USPS Media Mail guidelines Effective 1/18/2024 Prices in bold represent USPS Media Mail service rates effective 1/18/2024 and include Shipping Protection up to $200. Effective through 1/17/2024 Prices in bold represent USPS Media Mail service rates effective through 1/17/2024 and include Shipping Protection up to $200. First-Class Envelopes Exclusively for the trading cards category, we offer fixed rates for USPS First-Class Envelopes. Envelopes must be maximum 11 ½” length and 6 ⅛” height and ¼” thick (non-compressed). Please see our First-Class Envelope Guide for shipping requirements. Effective 1/18/2024 Prices in bold represent USPS First-Class Envelope service rates effective 1/18/2024 and include Shipping Protection up to $20. Effective through 1/17/2024 Prices in bold represent USPS First-Class Envelope service rates effective through 1/17/2024 and include Shipping Protection up to $20. Economy Shipping Effective 1/18/2024 Prices in bold represent economy service rate examples effective 1/18/24 and include Shipping Protection up to $200. Effective through 1/17/2024 Prices in bold represent economy service rate examples effective through 1/17/24 and include Shipping Protection up to $200. Note: If a seller chooses to ship on their own they are responsible for all costs associated with the shipping process. Other Shipping Fees If you ship a package that exceeds the size and weight limits on the label, you may have to pay overage fees. You’re responsible for proper packaging meaning that you’ll need to cover additional fees for using improper packaging (i.e. Priority Express or Flat Rate boxes with Mercari prepaid labels or applying USPS Ground Advantage (formerly First-Class) (0-15.9 oz) or FedEx labels on USPS Priority Mail boxes). Sellers are responsible for overage fees and fines associated with improper use of Media Mail (prohibited contents, incorrect weight). Shipping a package that exceeds the size and weight limits on the label - Mercari may deduct any costs from the balance - In these situations, Mercari is not responsible for returning the item back to the Seller - 100% of total overage costs paid by seller Shipping with wrong packaging (i.e. Priority Express or Flat Rate boxes, USPS Ground Advantage™ (formerly First-Class) (0-15.9 oz) or FedEx labels on Priority Mail boxes) - Mercari may deduct any additional costs from the balance - In these situations, Mercari is not responsible for returning the item back to the seller - 100% of fines from FedEx or USPS paid by seller Shipping prohibited items - Media Mail packages are subject to inspection by the Postal Service. Upon inspection, content not eligible for Media Mail rates may be assessed at the higher price. - Mercari may deduct any additional costs or overage fees from the balance. - 100% of costs from USPS paid by seller Local Delivery Delivery is $15.99 for items smaller than a microwave (22”H x 30”W x 25”D) and less than 50 lbs. For items larger than a microwave or more than 50 lbs, furniture delivery is available in select cities for $199 for up to 3 items. Furniture items must fit in the bed of a pickup truck (72”L x 48” W) and item(s) may not exceed a maximum of 300 lbs combined. A partner (Uber® or Dolly®) is selected for you and the final delivery fee is communicated to the buyer at the time of purchase. For more information on whether Local Delivery is available in your area, please see our help center page here. *The $15.99 delivery fee is not applicable for furniture items. Cancellation Fees on Mercari Cancellations should only occur if the seller cannot fulfill an order. If a seller has frequent cancellations, Mercari may charge a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of any transaction fees, operational and/or shipping label costs we incur. You will receive warnings if you reach this limit before a fee is charged. This fee will be subtracted from your balance and/or charged to the card on file within 30 days after you receive a notification from us. 5% of the item price $25 maximum The seller may be charged a cancellation fee if an item is canceled. Note: If you cancel repeatedly, listings may be removed and your account may be limited. Legal Fees on Mercari Mercari releases information about our customers only when presented with an official legal request, as described in our Information for Law Enforcement and other Government Agencies Policy. Mercari reserves the right to charge fees for any processing of legal documents. $25 per hour Cost of subpoena processing (i.e. subpoena, court order, or search warrant). Paid by Law Enforcement/Government Agencies. Service Fees on Mercari Mercari provides access to additional services for buyers or sellers on our platform. The purchase of additional products or services facilitated by Mercari or offered outside of Mercari will be communicated at the time of the Service and these fees may vary. Separate Mercari Terms & Conditions apply to each of these services and you may be asked to accept additional terms offered through a third party to use these services and/or handle payments and fees outside of Mercari. Mercari Authenticate $5 Seller is charged to list an item over a set $ amount by a third party authentication service. Paid by Seller. Mercari Authenticate $10 Certificate of Authenticity provided by a third party service on Authenticated items. Paid by Seller. Warranty Warranties are offered through a third party for certain items. Fees are charged through the third party. Paid by Buyer. Updated 12/18/2023