OnBuy Launches Cashback Loyalty Program
OnBuy's new cashback program is here, with 1% guaranteed on all items and extra rewards for its most loyal customers.
OnBuy
Today marks the biggest and most exciting milestone in our story to date as we become the world’s first cashback marketplace with the launch of OnBuy Cashback - changing the way you shop forever!
From this point on, you’ll get instant Cashback on every item you buy on OnBuy, every single time. That’s right - real money in your pocket, just for shopping with us!
With OnBuy Cashback, you have the freedom to choose how you use your cash: You can spend it on OnBuy straight away, save up for something special, or withdraw it into your bank account after 30 days, as long as you’ve got a balance of £5 or more. It’s up to you - no codes, no catches, just Cashback!
...That’s not all, though! Bucking the industry trend of giving new customers the best deals, we’re giving back to our loyal OnBuyers with a host of extra Cashback promotions and stackable rewards. All you need is an OnBuy account to enjoy exclusive offers you won’t find elsewhere - straight to your inbox!
In a LinkedIn post announcing the new program, founder and CEO Cas Patton revealed they've set aside £10 Million to fund the program and that existing customers will receive 7.5% cashback through the end of August.
I'm excited to announce that today we have launched "OnBuy Cashback" with £10m set aside to reward customers as part of our launch.
We have truly disrupted the #cashback and #rewards markets, made loyalty points pointless and delivered a valuable USP to the marketplace world, that puts money back in customers pockets for being loyal to OnBuy.
From this point on, you’ll get instant Cashback on every item you buy on OnBuy, every single time. That’s right - real money in your pocket, just for shopping with OnBuy!
With OnBuy Cashback, you have the freedom to choose how you use your cash: You can spend it on OnBuy straight away, save up for something special, or withdraw it into your bank account after 30 days, as long as you’ve earned £5 or more*. It’s up to you - no codes, no catches, just Cashback!
OnBuy now has a differentiating USP and we've also vowed to reward loyal customers far more than new customers and to highlight our point of difference, we're rewarding all of our 6.2million customers via email with 7.5% cashback today until end-Aug.
“We’re introducing something genuinely disruptive to the world of online retail, which can be full of deceptive deals and too-good-to-be-true offers. OnBuy Cashback will reward customers’ loyalty in a tangible way, without codes or catches, and have a real impact on peoples’ pockets."
How does OnBuy Cashback work? Here are the highlights but as always, read the full terms and conditions carefully!
Will my Cashback expire?
As long as you make a purchase at least once every 6 months, you can keep on saving your Cashback for a rainy day!Used guest checkout? Don’t miss out on your Cashback! Just create an OnBuy account within 30 days of placing your order using the same email address that you used at the checkout, and your Cashback will be yours to spend!
Can I choose how much Cashback I use?
When you choose ’Spend my Cashback!’ at the checkout, your full Cashback balance will be applied automatically.If the order total is less than your Cashback balance, your Cashback will pay for the order in full and the remaining balance will still be available for you to spend.
If you choose to withdraw your Cashback, you’ll need to have a balance of £5 or more and you can only withdraw the balance in its entirety.
Do you ever offer greater levels of Cashback?
We have a guaranteed rate of 1% on absolutely everything, but keep an eye out for increased Cashback offers on products and categories that you’ll love.As an OnBuyer, you’ll always get the best deals and be the first to know about our latest offers. You can even use an exclusive offer at the same time as other promotions on our site to get maximum Cashback! Head to our Popular page to sign up for our emails so you don’t miss out.
Can I earn Cashback on everything?
Yes! We guarantee Cashback on every single item you buy on OnBuy, every single time.To earn Cashback, just make sure you’re logged into your OnBuy account when you pay. As soon as you complete an order, your Cashback will be instantly added to your Cashback Hub!
If an order is of a high value, our team may perform some additional checks before your Cashback becomes available. Don’t worry, this only takes a couple of working days and we’ll let you know via email as soon as it’s yours to spend.
What do you think of OnBuy's new Cashback Loyalty program? Let us know in the comments below!
They just "killed the golden goose". I imported my 1500+ eBay items to there since it was free. Turned out just to be a lot of work for (maybe) 3 sales a month.
The total fees were higher there before this new $20 a month cost structure, even though they claimed otherwise. When one factors in the 3.49% + 49 cent PayPal processing fees so one can get paid, there went a good chunk of profit.
Now they have boosted their commission to 11%, and still claim that the cost to sell there is less than eBay's. And remember that this does not include payment processing. WHY?? Makes no sense at all.
On eBay, for $27.95 a month, I sell over 100 items there every 30-31 days. Makes ZERO SENSE to pay a site $20 to make just a couple of sales. Since they now allow 50 "free listings", I have trimmed my offerings back to just below that amount. Also had to raise all my prices accordingly to absorb the extra selling costs.
The people who run the show here obviously didn't realize that eBay sellers who imported their listings gave the site a great depth of product, which would attract more buyers. Now that will be gone, because NO ONE will pay them $20 monthly for little to no sales.
The site also has technical issues that they refuse to fix. It was a decent resource to enable the occasional sale, but they will soon be stacked onto the eCommerce trash heap of companies that THOUGHT they could compete with Amazon and eBay. Etsy may also suffer the same fate soon, as many sellers are also leaving their site due to high fees, website issues, and poor management.
Basic eComm rule here: When you do not carry any inventory, and sellers are solely responsible for supplying your site with the goods offered, DON'T BITE THE HAND WHICH FEEDS YOU!!!
eBay seller since 2022
Just started selling about a year and half ago
800 items sold 99.7 feedback
Recently I went away for family things for 30 days set my acct to be away … got back with items not received cases opened
I wasn’t able to revise existing listings post new listings OR refund the buyer from my eBay funds …
The items were caught up in recent wild fires but ended up being delivered late. I had to beg the buyer to let me pay them off of eBay to close the case because it was on hold and I wasn’t able to refund them from my eBay acct etc…. So luckily they obliged and I did … but ever since then my acct must be strikes as high risk because funds have been on hold 3 days after delivery since then indefinitely might I add… I get the run around everytime etc etc FINALLY I got someone saying it’s temporary it’ll be back to normal etc. these r all reps from escalated departments… one lady told me that with my history and feedback I’ve proved beyond doubt that I’m reliable seller and shouldn’t be on hold she put in for a appeal never heard back got the run around for another few months… they keep telling me I’ve been chosen for the new update they r rolling out total BS … do you believe that sellers will stay on eBay with these holds ? No they will simply go to another platform … they r 100% making money on the holds and use any reasoning to tell you basically no and keep profiting…. The get around is creating a new acct… these cases were closed without eBay having to step in and might I add I lost $$ and its been truly frustrating esp since I’ve built the acct up but I know I can do it again.. when they tell me its going to happen to all accts I just mention how my brother just opened one n now has immediate payments they don’t know what to say I don’t think they really even know.,, its sad n scummy but I see a class action lawsuit coming honestly ! I don’t know💬 if I forgot anything but well written thanks for the information. Have a great one!