Mercari Looks For GMV & Active User Boost With New Seller Promotion Paid Members Public
Mercari US desperately tries to buy GMV & active users bump with new seller promo as pressure mounts to show fee strategy shakeup is working.
Value Added Resource Week In Review 6-16-24 Paid Members Public
eBay China growth & competition, Express Payout fee increase, AI support snafu; Mercari layoffs; Amazon Prime dark pattern FTC case update & more!
FTC Takes Aim At Amazon Prime Subscription & Cancellation Practices Paid Members Public
FTC alleges Amazon duped millions into Prime auto-renewal, intentionally complicated cancellation process..
eBay Product & Price Research Changes Raise Concerns About Transparency & Relevancy Paid Members Public
Recent changes to eBay Product & Price Research tools are raising questions about transparency & relevancy of data shown to sellers on the site.
eBay Says It's Making Express Payout Simpler, But Watch Out- It May Be More Expensive Too Paid Members Public
eBay is making changes to Express Payout offering, promising the process will be simpler while downplaying increased expense for some sellers.
eBay Adds Venmo To Available Payment Options For Buyers Paid Members Public
eBay tests allowing Venmo as a payment option for some purchases as they look to enhance the payments experiences for both buyers and sellers.
eBay Testing New AI Search & Discovery Features To Curate Personalized Search Experience Paid Members Public
eBay tests adding generative AI more overtly into search & discovery with conversational query prompting to curate more personalized results.
eBay For Business Facebook Page Shuts Down, Redirects To Main eBay Profile Paid Members Public
eBay For Business seller support Facebook page shuts down, users directed to main profile instead as eBay looks to consolidate customer service.
eBay Support Snafu Sends Sellers In Automated AI Circles Paid Members Public
eBay sellers report trouble getting through to customer support, being sent around in AI automated circles due to apparent call "routing issues".
eBay Removes, Then Re-enables Payment Method Required To Bid On Auctions Paid Members Public
eBay's efforts to solve unpaid items stall as option to require payment method before bidding on auctions disappears from sellers' settings.
Value Added Resource Week In Review 6-9-24 Paid Members Public
eBay drops AMEX, AI background enhancer, feedback changes, eBay Open, dropshipping crackdown; Etsy AI review summaries; Whatnot updates & more!
eBay International Shipping Program Expands To Include Alaska, Hawaii & Puerto Rico Paid Members Public
US sellers will soon be able to leverage eBay International Shipping to help reduce friction & risk of selling to domestic locations in AK, HI & PR.
eBay Testing Price Match Post-Sale Offers Feature, Sellers Face Continued Discounting Pressure Paid Members Public
eBay is testing a new price match post-sale offers feature that may allow sellers to save orders from cancellation - for a price.
eBay Blocks Aquiline & Bluecare Express Shipping In Amazon Dropshipping Crackdown Paid Members Public
eBay cracks down on policy-violating Amazon dropshippers, blocking Aquiline & Bluecare Express shipping used to circumvent dropshipping policies.
Whatnot Adds New Tools For Saving Drafts, Managing Inventory & Tracking Stats Paid Members Public
Whatnot continues product updates with new tools for saving drafts, mobile image capture, CSV uploads, & dashboard reporting.
eBay Launches AI Powered Image Background Enhancing Tool In App Paid Members Public
eBay launches AI background enhancer, allowing sellers to place items on a variety of generated backdrops for more professional presentation.
eBay To Cut Off American Express Amid Credit Card Fee Negotiations Paid Members Public
eBay will no longer allow buyers to use American Express on the site starting in August as credit card fee negotiations hit a standstill.
Etsy Tests AI Review Summaries - Sellers Say They Hate It Paid Members Public
Sellers are not holding back about a new Etsy test that uses AI to summarize product reviews on the site - in short, they hate it.