eBay UK Launches Trade In Program For Old Phones In Partnership with Fonehouse Paid Members Public
eBay UK launches program allowing users to trade in old tech for vouchers that can be used to purchase new devices in partnership with Fonehouse.
eBay QR Codes Fail As Sellers Experience Shipping Glitches For The Second Day In A Row Paid Members Public
eBay sellers experience shipping glitches for second day in a row as QR codes are not recognized when taken to the post office to print labels.
Mercari Users Confused By Automated Messages About UPS Surepost, FedEx Ground Economy Shipments Paid Members Public
Mercari's attempt at a customer service shortcut for UPS Surepost problems backfires, causing increased support contacts & user confusion.
USPS Plans To Discontinue Dual Labels For Private Shippers, Saying They No Longer Serve Postal Service Interests Paid Members Public
New USPS rule would discontinue use of dual shipping labels by private shippers, saying they "no longer serve the interests of the Postal Service."
eBay Accused Of Breaking NY, Federal Labor Laws In Sneaker Authentication Workers Class Action Suit Paid Members Public
eBay faces class action suit from authentication workers alleging company violated Fair Labor Standards Act & New York Labor Law requiring manual laborers to be paid weekly.
UPS Adds Demand Surcharge, Suspends Pickups For Canada As Postal Strike Continues Paid Members Public
UPS adds Canada demand surcharge & pick up restrictions as postal strike drags on & online sellers struggle through critical holiday shipping period.
eBay USPS Hazmat Snafu Hazard To Seller Mental Health As Holiday Shipping Cutoffs Approach Paid Members Public
eBay sellers panic as all USPS labels purchased through platform appear to be designated as Hazmat restricted even for non-hazardous items.
eBay Quietly Updates Invoice Limits, Allowing Sellers To Combine Shipping For Up To 100 Items Paid Members Public
eBay quietly addresses another long-time user pain point, raising the limit for how many items can be combined into one invoice from 40 to 100.
eBay Appeals Cyberstalking Punitive Damages Ruling, Seeks To Cut $466M From Potential Payout Paid Members Public
eBay appeals punitive damages ruling in cyberstalking suit, seeking to cut $466M from potential $700M payout & ease way for possible settlement.
Mercari Slashes Buyer Fees, Hopes To Entice Last Minute Holiday Shoppers Paid Members Public
Mercari hopes for Q4 GMV bump with 0% buyer service fee promotion to entice last minute holiday shoppers ahead of new fee changes coming in 2025.
Poshmark Eyes Ads As Revenue Solution In Wake Of Fee Update Debacle Paid Members Public
In wake of fee update debacle, pressure is still on for Poshmark to increase revenue - will expansion of seller-funded ads be the solution?
Mercari US Backtracks On Fee Changes, New Fee Structure Will Be Split Between Buyers & Sellers Paid Members Public
Mercari backtracks on fee changes, announcing new fee structure that splits fees between buyers & sellers will take effect January 6, 2025.
Value Added Resource Week In Review 12-8-24 Paid Members Public
eBay labor lawsuit, UK managed shipping; Payment updates; Etsy exec shakeup; PayPal fee hike; Mercari offers; Whatnot anniversary & more!
Amazon Sellers Hit Walmart With Class Action Lawsuit Alleging Complicity In Online Organized Retail Crime Paid Members Public
A group of Amazon sellers has filed a class action against Walmart, alleging co profits from & failed to stop online organized retail crime & fraud on Walmart Marketplace.
eBay Simple Delivery Managed Shipping: What Private UK Sellers Need To Know For Q1 2025 Mandate Paid Members Public
eBay UK private sellers will be required to use Simple Delivery Managed Shipping in Q1 2025 - here's what we know so far about the program!
eBay Completes"Living Our Values" Assessment - Will Results Calm Investors' Labor Relations Concerns? Paid Members Public
eBay completes "Living Our Values" assessment by Davis Wright Tremaine LLP - will results calm investors' labor relations concerns?
Mercari Uses Dark Pattern Design To Trick Sellers Into Larger Discounts On Offers Paid Members Public
Mercari dark pattern design tricks sellers into larger discounts on offers, hoping they won't do the math as pressure to grow Q4 GMV mounts.
Etsy Names New CFO, CMO & Chief Growth Officer, Loses CTO In Major Leadership Shakeup Paid Members Public
Etsy undergoes leadership shakeup losing Chief Technology Officer & naming new Chief Financial Officer, Chief Marketing Officer & Chief Growth Officer.