PayPal Opens More Services, Waives Fees For Ukraine

Liz Morton
Liz Morton


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PayPal is responding to the ongoing crisis in Ukraine by opening up more services and waiving fees.

As the crisis in Ukraine deepens, there is an ever growing need to help people in the region access critical humanitarian funds. PayPal is rolling out an expansion of its services available in Ukraine1 to provide its customers with ways to send money quickly and securely to friends, family, and loved ones.

Services Now Available to Help Ukrainian Customers with Humanitarian Assistance

PayPal App Ukraine
Friends & Family P2P Payments: New and existing Ukrainian PayPal account holders will be able to send and receive peer-to-peer (P2P) payments from friends and family and to transfer funds from their Ukrainian PayPal Wallet to an eligible Mastercard or Visa debit or credit card.

Transfer Funds from PayPal Wallet: Ukrainian customers who receive money from friends and family in their Ukrainian PayPal Wallet will be able to transfer these funds to their bank account by linking an eligible Mastercard or Visa debit card, or to an eligible Mastercard or Visa credit card.

Waiving of PayPal’s Fees: In an effort to provide customers access to critical funds, PayPal will be temporarily waiving its own fees for customers sending funds to Ukrainian PayPal accounts or receiving funds into Ukrainian PayPal accounts. Xoom, PayPal’s international remittance service, is also waiving transaction fees for payments sent to recipients in Ukraine. Fees charged by a customer’s card issuer or bank may still apply.

Full statement from PayPal 👇

Expanding PayPal’s Money Services To Help Ukraine Humanitarian Efforts
As crisis deepens, PayPal is providing customers with ways to send money quickly and securely to friends, family, and loved ones.
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Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.


Recent Comments
Avatar Placeholdercwi7 hours ago
  1. Start building out the brand and promoting the heck out of Canadian sellers to our domestic market. Work with Federal/Provincial level governments in the push to build a strong presence here in Canada.

  2. Add other calculated shipping options than Canada Post UPS/FedEx for domestic shipping - partner with couriers nationwide, leverage agreements and software integrations with courier reseller platforms such as Stallion Express. Build out a crowd sourced network using national/regional retail locations as drop points for rural regions, leveraging transport networks to move packages to courier pickup points, akin to the UK courier model but adapted to the Canadian realities.

  3. Create a centralized international shipping clearing house to aide micro businesses with affordable shipping rates and customs clearance to avoid pitfalls and complexities (akin to US eIS).

  4. Bring features forward to the platform from other localizations, such as prepaid best offer acceptance, etc.

Avatar PlaceholderMotif123412 hours ago
Great article. I believe I have been caught up in this situation. I bought a small item on ebay from a private seller and paid £2.70 postage. They used the ebay labels system. It was tracked through royal mail. I was then asked by royal mail to pay an extra £3.50. I did this, as I wanted the goods and thought maybe the seller had forgotten the postage- human error, which i could get back. It wasn't the sellers fault or mine, but something between ebay and royal mail. Never had that problem in 4 years on ebay with 100 per cent positive feedback for myself. This happened between the 27th April and 7th May 2025. I asked for a refund for postage from ebay, offering all the details and they have refused. To add to the insult, I paid buyer protection, which is useless.
Avatar PlaceholderNone SuchYesterday
Hopefully this provision will survive through the Senate. I had previously written my Senator to support, unfortunately he responded that he does not support because repeal would add to deficit.