Poshmark Counterfeit Postage Glitch Causes User Panic

Liz Morton
Liz Morton


Comments

UPDATE 4-29-25

Poshmark has posted on update on X saying this issue has been resolved.


Poshmark users are confused and frustrated as apparent USPS glitch is causing past orders to appear in Informed Delivery summaries with erroneous counterfeit postage warnings.

Users have been posting in various Poshmark subreddits today, all sharing common stories of tracking numbers showing up in their Informed Delivery notices despite not having any recent purchases or shipments - and all of them say when they try to track the package, USPS displays a message saying "tracking information will not be displayed because this package was shipped with counterfeit postage."

Source: r/BehindTheClosetDoor

I had this as well. All my past orders are completed with any current outbounds I already have are being sent later today, so I was concerned when I saw this. I sent a ticket to PM.

None of my outbound tracking numbers matched the one that showed up on informed delivery

I also have this in my informed delivery, except there’s 2 of them in outbound packages.

The tracking numbers both match two cancelled sales I have from Feb.(it was the same buyer so I canceled and bundled into one for her to save $)

There has to be something weird going on with the cancelled labels.

Some users questioned if this is a scam, but wondered if so how, would scammers have accessed Poshmark's systems or gotten their address.

Poshmark support has since posted to X confirming they are aware of the issue and working with USPS to identify and resolve whatever the problem is.

Whatever is causing the issue is not an isolated incident and likely something on the USPS side as the same thing has happened before with labels printed from other marketplaces - for example, eBay labels experience the exact error complete with counterfeit postage message back in 2023.

Sellers Alarmed By eBay Counterfeit USPS Label Glitch
Sellers alarmed after USPS shipping labels purchased directly from eBay flagged as counterfeit postage.

eBay eventually confirmed that USPS corrected the error and users could disregard the incorrect notices - and that's likely to be the outcome for Poshmark users as well.

Stay tuned for updates and let us know in the comments below if you are experiencing this Poshmark counterfeit postage error!

PoshmarkShippingUSPSTech Issues

Liz Morton Twitter Facebook
LinkedIn

Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.


Recent Comments
Avatar PlaceholderConcerned2 days ago
It is Slowwwwwww and is more expensive to the buyer. In the past items I have ordered will sit at the hub for around 2 weeks. I avoid ebay unless I cannot get it elsewhere.
Avatar Placeholdermarks30472 days ago
Hi, I have a friend who had an interesting experience recently that fell under this issue. They sold an item, packed and dispatched to the UK Ebay hub, this was midway through the period as the pause occurred. They then received a message from the buyer that they had checked tracking and discovered that the item had disappeared on ebay, no advice. It then turned out that the tracking had been fudged and the package was with them but not forwarded on to the USA. A few hours of to and fro to get the answer that it was due to the tariff dilemma. NO fault of the buyer(who had paid) or the seller ((who had been paid) and a strange response that the item could not be delivered. The buyer would be refunded in full, the seller would keep payment and the item would not be returned. Strange, Ebay must be hurting paying our both sides of the deal+
Avatar Placeholdercwi3 days ago
  1. Start building out the brand and promoting the heck out of Canadian sellers to our domestic market. Work with Federal/Provincial level governments in the push to build a strong presence here in Canada.

  2. Add other calculated shipping options than Canada Post UPS/FedEx for domestic shipping - partner with couriers nationwide, leverage agreements and software integrations with courier reseller platforms such as Stallion Express. Build out a crowd sourced network using national/regional retail locations as drop points for rural regions, leveraging transport networks to move packages to courier pickup points, akin to the UK courier model but adapted to the Canadian realities.

  3. Create a centralized international shipping clearing house to aide micro businesses with affordable shipping rates and customs clearance to avoid pitfalls and complexities (akin to US eIS).

  4. Bring features forward to the platform from other localizations, such as prepaid best offer acceptance, etc.