Reverb Gets New Revenue Team As Etsy Faces Pressure To Make House Of Brands Pay Off

Liz Morton
Liz Morton


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UPDATE 4-22-25

Etsy has announced they are divesting Reverb which will go private after being sold to Servco Pacific Inc and Creator Partners LLC.

Etsy Sells Reverb Ahead Of Q1 2025 Earnings Report
Etsy divests another part of their “House of Brands” as musical instrument marketplace Reverb is sold to Servco Pacific & Creator Partners LLC.

Musical instrument marketplace Reverb is getting a new team focused on increasing revenue as parent company Etsy faces pressure to make "House of Brands" strategy and acquisitions pay off.

Chief Product Officer Bradford Shellhammer revealed that the new team will focus on "driving long-term revenue growth...including improving our existing seller advertising platform, Bump, shipping, and protection services, and building new products that provide value to buyers and sellers on our marketplace" in a LinkedIn post promoting a new job opportunity at the company.

Reverb was acquired by Etsy in 2019 as part of their "House of Brands" strategy which also included the acquisition of fashion resale marketplace Depop and Brazilian handmade marketplace Elo7 in 2021.

The strategy has had questionable results for Etsy, as these smaller sites have yet to add significant growth to the bottom line, and Etsy sold off Elo7 last year for an undisclosed sum.

The sale led to speculation about whether Etsy may spin off Reverb and/or Depop sometime in the near future as well and that possibility has only grown as notorious activist investor Elliott Management has taken a 13% stake in the company and a seat on the board.

Etsy Gets New Board Member As Elliott Management Takes 13% Stake In The Company
Etsy is getting a new board member this month as Elliott Management partner, Marc Steinberg, is set to join on February 5, 2024.

Elliott is well known for pressing companies it takes an activist interest in to cut costs, increase revenue, and sell off parts of the business - like in 2019 when they brought their influence to bear on eBay, resulting in the sale of StubHub and their Classifieds business, as well as other changes at the company.

We may already be seeing that influence reflected in Etsy surveying seller sentiment about listing fee increases and the possibility of paying a monthly subscription for a set amount of listings, indicating the company is looking for potential levers to pull to boost revenue quickly.

Etsy Tests Seller Sentiment On Potential Listing Fee Increase, Monthly Subscription In New Survey
Etsy seller community buzzing with speculation as leaked survey raises possibility of listing fee increase, subscription plans for listings.

The fact that Reverb is getting an entire new team dedicated specifically to revenue generation points to the urgency for Etsy to make these smaller marketplaces start pulling more weight in the overall House of Brands strategy and it will be interesting to see if Depop makes similar moves.

Unfortunately, it also points to the very high likelihood that sellers across Etsy, Reverb and Depop can expect to see fee increases, greater pressure to provide fast and free shipping, and ratcheting up of required participation and investment in various seller-paid advertising programs as activist pressure puts CEO Josh Silverman under the gun to increase revenue across the board.

Reaching into seller pockets may provide some short-term revenue generation, but if it doesn't come along with improvements to the sites that actually add value for both buyers and sellers, Etsy will likely still find themselves looking at breaking up the House of Brands and perhaps making more drastic changes to the core marketplace as well.

Do you think Etsy should sell Reverb and Depop to focus and invest in their main marketplace? Let us know in the comments below!

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Liz Morton is a 17 year ecommerce pro turned indie investigative journalist providing ad-free deep dives on eBay, Amazon, Etsy & more, championing sellers & advocating for corporate accountability.

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JayD
It went downhill with Reverb quickly after Etsy bought it.
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Recent Comments
Avatar PlaceholderfoxxresellYesterday
Maybe if they didn't blindly ban sellers and provided customer service this would not be happening. I am not sure any humans work at etsy. After I was wrong banned, I had no way of contacting anyone and even sent paper letters (remember those?). They were all returned to me.
AvatarLiz MortonYesterday
This article was written three months when the GSP rates went up, then back down (but not all the way to where they had been previously) due to a glitch and/or tariff changes at that time.

The rates have now gone back up again because the de minimis exemption for items made in China ended on May 2, 2025 - and it also appears that if the seller didn't specify the Country of Origin, eBay may be defaulting to the assumption that it was made in China for the purposes of calculating the duties for the Global Shipping Program.

https://www.valueaddedresource.net/trump-ends-de-minimis-china-other-countries-to-follow/

https://community.ebay.com/t5/Buying/Sudden-dramatic-increase-in-global-shipping-price-after-winning/m-p/35064987/highlight/true#M520410
Avatar PlaceholderJo9161Yesterday
Its definitely not a glitch ive lost out on £800 in just a couple of days because ebay shipping is trying to charge US buyers $200 just for shipping on a dress. And its still not gone down. Im fed up and going to just delist. Im starting to think ebay are trying to play a dirty politics game