AI

How ecommerce marketplaces like eBay, Amazon, Etsy, Mercari, Poshmark, Shopify & more use AI, LLMs & Machine Learning in buying & selling experience.

eBay Privacy Policy April 2025: Blockchain & AI Tech Enable Digital Authentication & More Members Public

eBay April 2025 Privacy Policy update hints at new Blockchain technology, AI integrations, digital wallets & authenticity certificates coming soon!


eBay

USPS Uses Generative AI To Help Advertisers Comply With Informed Delivery Promo Requirements Members Public

USPS releases demo showing how generative AI can be used to help advertisers comply with requirements for creating Informed Delivery promotions.


USPS

Etsy's AI-Powered Search: Who's Responsible When LLM Results Pose Potential Harm To Consumers? Members Public

What happens when Etsy's AI-powered search returns irrelevant & potentially harmful results, with sellers stuck in the middle?


Etsy

eBay's OpenAI Operator Agent Collaboration - AI Innovation Or Hype? Members Public

eBay's collab with OpenAI Operator promises a new paradigm of discovery & shopping - is it an innovative tech breakthrough or just more AI hype?


eBay

eBay Tests AI Generated FAQs In Search Results Members Public

eBay continues testing ways to integrate generative AI with users noticing a new FAQ module displaying in some search results on the mobile app.


eBay

Press, Hold, Discover: eBay Unveils Enhanced Access To Visual Search In Mobile App Members Public

eBay integrates AI & image recognition further into homepage discovery with new press & hold functionality to shop similar items in the eBay app.


eBay

eBay Rolls Out AI-Powered Tech Support Chat For Developers Members Public

eBay introduces AI technical support chat assistant for developers, providing 24/7 self serve help directly in the Developer Program experience.


eBay

eBay Expands Magical AI Bulk Listing To More Categories, But Results Still Show Limitations Members Public

eBay is expanding AI "Magical Bulk Listing" to include more categories, but demo shows the tool has limitations, still requires manual inputs.


eBay

eBay's "Phenomenal" Customer Experience: Who Are They Trying To Convince? Members Public

eBay VP Derek Allgood interview spills secret to "phenomenal" customer experience, raising questions about AI, automation & employee morale.


eBay

Poshmark Launches Smart List AI Image-Based Listing Experience For Sellers Members Public

After a year of beta testing, Poshmark is rolling out Smart List AI-powered image-based features to streamline selling experience on the site.


Poshmark

eBay Revamps Item Policy & Content Reporting System; Users Flag AI Enforcement Gaps Members Public

eBay rolls out new item policy & content reporting system, but users worry bad actors can easily fool AI enforcement bots.


eBay

eBay Explore Tests Downvoting To Let Buyers Rate AI-Powered Recommendations Members Public

eBay Explore AI fashion recommendation tool tests thumbs down feature for instant user feedback on quality & relevance of results.


eBay

Is Etsy Lying About Frequency & Amounts Of Seller Offered Discounts? Members Public

Sellers say Etsy adds misleading messaging about discount frequency & amounts, raising concerns about false advertising & bad buying experiences.


Etsy

Depop Launches Image Based AI Listing To Speed Up C2C Fashion Sales Members Public

Etsy-owned fashion marketplace Depop has launched AI powered listing using a single photo, speeding up circular economy selling on the platform.


Depop

eBay Uses AI To Detect Sellers Skirting Cancellation Policies - What Happens When Bots Get It Wrong? Members Public

eBay is turning to AI to detect & punish sellers who try to skirt cancellation policies, but what happens if the bots don't always get it right?


eBay

eBay Rolls Out New AI Powered Image-Based Listing Experience For Trading Cards Members Public

eBay introduces new image-based listing feature for trading cards, building on COMC partnership to streamline selling process.


eBay

eBay Tests New "Have Us Call You" Support Option; Sellers Worry They May Be Talking To AI Members Public

eBay tests new "have us call you" customer service option - will it give sellers easier access to human support or shuffle users to AI?


eBay

eBay Search By Image Malfunctions, Shows Wildly Irrelevant Results Members Public

eBay app users report Search By Image feature is malfunctioning, returning wildly irrelevant results that do not match items being searched for.


eBay
Recent Comments
Avatar PlaceholderEbay seller8 hours ago
I don't need eBay to "insure" what I sell.
Since I'm really a private seller, meaning I sell very little (I'm not a store that sells privately to avoid taxes), I go to the post office two or three times a week with a few items and ask for Proof of Postage. If Royal Mail loses or breaks an item, I file a claim. So far, Royal Mail has paid every claim I've filed, previously with a bank check and, for some time now, with stamps. When they pay me with stamps, they send me roughly double the value of the loss in stamps. If I sold something for 5 or 6 pounds, they send me eight first-class letter stamps, about £12.80. I use those stamps for second-class large letters (£1.55). I add a note next to the stamp explaining that the stamp covers the value of second-class large letters. And I've never had any problems.
Now everything will be more expensive for the buyer, I'll have to leave eBay.
Can anyone advise me on where to sell online in the UK, and where it'll be effective? Another option is to sell my things as job lots, at very low prices to clear my stock.
Avatar PlaceholderEbay seller8 hours ago
With all these changes, I'll have to stop selling on eBay. I sell many inexpensive items, like keychains, which I used to sell for between £2.50 and £3 including shipping. Now I have to add over 80p for the new fees. Since the keychains are flat, I send them as second-class mail for 85p. I'm sure with the "simple" system, they'll charge buyers a first-class "large letter" service of £2.60 (Royal Mail) or maybe £2 in Evri or Yodel.
I'm sure "Simple" will raise shipping costs for buyers, effectively driving private sellers out of the market with noncompetitive prices. Another problem is that I live in a village and there's only a post office. I won't spend a drop of petrol shipping packages miles away because the buyer chooses another shipping company. And if the option is for the buyer to pay even more to have someone pick up what I sold from my house, it will be impossible to sell. And add to that, having to wait for someone who will come to pick up the package whenever they want. Or will I leave it lying outside the door? Because now the custom is for the delivery person to leave everything lying right outside your door. They don't even ring the bell anymore. And if you're lucky, it's your door and not someone's in another town.