AI
How ecommerce marketplaces like eBay, Amazon, Etsy, Mercari, Poshmark, Shopify & more use AI, LLMs & Machine Learning in buying & selling experience.
eBay Tests AI Product Description Summaries In App - Will Item Not As Described Claims Follow? Paid Members Public
eBay continues to insert AI into user experience with new test that uses eBay.AI to summarize item descriptions for some listings in eBay app.
German Regulator Questions eBay's Plans To Train AI On User Data Paid Members Public
German privacy regulator receives complaints about eBay's AI training plans, says more info needed to comply with transparency requirements.
Sellers Fear eBay Facebook Marketplace Listings May Increase INAD Claims Due To Erroneous AI Summaries Paid Members Public
Sellers alarmed as eBay's use of AI description summaries in Facebook Marketplace Partner listings increases risk of item not as described claims.
Etsy Touts “Algotorial” Curation Blending AI & Human Input To Power Product Discovery Paid Members Public
Etsy repurposes persona-based human & AI curated product discovery to offer more personalized shopping experience with "algotorial" approach.
Does eBay Magical Listing AI Tech Live Up To Hype After Year And A Half Delay? Paid Members Public
eBay expands Magical Listing AI tech to all private/personal accounts in US, UK & Germany - after 1.5 year delay, does it live up to the hype?
USPS Seeks To Use AI To Improve Info Access For Employees With LLM Chatbot Paid Members Public
USPS seeks to deploy internal AI assistant, hoping LLMs can help employees with tasks which require tremendous amount of institutional & external knowledge.
eBay Finally Rolls Out Magical AI Listing Starting In Germany, Plus Updates On Facebook Marketplace Cross Posting Paid Members Public
eBay finally rolls out AI Magical Listing tool after 1.5 year delay starting in Germany plus updates on Facebook Marketplace integration.
eBay Australia Introduces AI Responses For User Messaging Paid Members Public
eBay Australia April 2025 Seller Update introduces AI Responses to automatically answer buyer questions with info from listing & order details.
eBay Privacy Policy April 2025: Blockchain & AI Tech Enable Digital Authentication & More Paid Members Public
eBay April 2025 Privacy Policy update hints at new Blockchain technology, AI integrations, digital wallets & authenticity certificates coming soon!
USPS Uses Generative AI To Help Advertisers Comply With Informed Delivery Promo Requirements Paid Members Public
USPS releases demo showing how generative AI can be used to help advertisers comply with requirements for creating Informed Delivery promotions.
Etsy's AI-Powered Search: Who's Responsible When LLM Results Pose Potential Harm To Consumers? Paid Members Public
What happens when Etsy's AI-powered search returns irrelevant & potentially harmful results, with sellers stuck in the middle?
eBay's OpenAI Operator Agent Collaboration - AI Innovation Or Hype? Paid Members Public
eBay's collab with OpenAI Operator promises a new paradigm of discovery & shopping - is it an innovative tech breakthrough or just more AI hype?
eBay Tests AI Generated FAQs In Search Results Paid Members Public
eBay continues testing ways to integrate generative AI with users noticing a new FAQ module displaying in some search results on the mobile app.
Press, Hold, Discover: eBay Unveils Enhanced Access To Visual Search In Mobile App Paid Members Public
eBay integrates AI & image recognition further into homepage discovery with new press & hold functionality to shop similar items in the eBay app.
eBay Rolls Out AI-Powered Tech Support Chat For Developers Paid Members Public
eBay introduces AI technical support chat assistant for developers, providing 24/7 self serve help directly in the Developer Program experience.
eBay Expands Magical AI Bulk Listing To More Categories, But Results Still Show Limitations Paid Members Public
eBay is expanding AI "Magical Bulk Listing" to include more categories, but demo shows the tool has limitations, still requires manual inputs.
eBay's "Phenomenal" Customer Experience: Who Are They Trying To Convince? Paid Members Public
eBay VP Derek Allgood interview spills secret to "phenomenal" customer experience, raising questions about AI, automation & employee morale.
Poshmark Launches Smart List AI Image-Based Listing Experience For Sellers Paid Members Public
After a year of beta testing, Poshmark is rolling out Smart List AI-powered image-based features to streamline selling experience on the site.
