Amazon

Amazon marketplace news, commentary & analysis from an expert ecommerce perspective.

Amazon Increasing Fees For Multi-Channel Fulfillment 1-19-23 Members Public

Amazon announces fee increase for Multi-Channel Fulfillment coming January 19, 2023.


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Amazon Sellers Stuck With Return Shipping Correction Charges Members Public

Amazon seller-fulfilled return shipping correction policy update - sellers concerned about risk of bad actors.


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Amazon Alexa Tips Drivers For Thanks, Does It Really Go To Them? Members Public

Amazon announces Alexa "thank my driver" feature but can we trust tips will really go to drivers?


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Amazon Experiencing Checkout Errors 12-7-2022 Members Public

Amazon buyers report checkout disruption, error says "sorry, we're experiencing unusually heavy traffic."


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Amazon Announces AWS Supply Chain App Members Public

Amazon AWS Supply Chain delivers insights to mitigate risks, lower costs, & improve customer experiences.


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Amazon Slows Prime Delivery, Faces Lawsuit Members Public

Buyers & sellers notice slow down in Prime delivery times & now Amazon is facing a lawsuit due to the delays.


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Amazon Faces Falling Consumer, Seller & Employee Confidence Members Public

Amazon customer satisfaction slips, seller trust needs work & employee confidence shaken by layoffs.


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Amazon Updates Referral & FBA Fees Effective January 17, 2023 Members Public

Amazon is increasing FBA fees effective January 17, blaming fuel prices & inflation for increasing costs.


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Amazon Account Health Assurance Protects Sellers From Deactivation Members Public

Account Health Assurance protects qualified sellers from deactivation when they work with Amazon to resolve issues.


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Amazon Tests Facial Recognition For Seller Verification Members Public

Amazon tests automated facial recognition program to "simplify" the seller verification process.


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Amazon Layoffs On The Horizon Members Public

Amazon is expected to announce layoffs of ~10,000 people, possibly starting this week, according to the New York Times.


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Amazon Launches Merchant Cash Advance Sales Based Lending Members Public

Amazon launches Merchant Cash Advance sales based working capital loans in partnership with Parafin.


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Amazon To Show Seller Business Info In Community Forum Update Members Public

As Amazon community forums are overhauled, sellers are concerned about losing removing privacy & anonymity.


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Amazon Luxury Store Sells Secondhand Designer Purses - Whether Brands Like It Or Not Members Public

Pre-owned luxury bags from Louis Vuitton, Prada, Gucci & more come to Amazon from exclusive partner What Goes Around Comes Around.


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Amazon Is Shutting Down Fabric.Com Members Public

Amazon is shutting down stand alone craft & hobby material site Fabric.com at the end of 2022.


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Ask Amazon About New Account Health Rating Members Public

Sellers ask Amazon about the new Account Health Rating system, raising concerns about fairness & transparency.


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Leaked Shopify Employee Survey Asks About Amazon Rivalry Members Public

A leaked Shopify internal survey asks employees about culture & leadership - but one question about Amazon is raising eyebrows.


Shopify

Amazon Walks Back Extended Holiday Returns Members Public

Amazon walks back extended holiday return policy in response to seller feedback.


Amazon
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