eBay

eBay news, tips, insights & commentary from an expert ecommerce perspective.

eBay App Can't Send Offers Christmas Glitch Members Public

eBay sellers report mobile app glitch dampened the Christmas spirit, preventing offers from being sent to potential buyers over last few days.


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eBay Provides Item Insights Showing Promoted Listings Ad Usage By Category In Listing Form Members Public

eBay adds new insights to app listing form showing percentage of items per category currently using Promoted Listings General cost per sale ads.


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eBay UK Trials Account Assurance To Help Sellers With GPSR, Other Regulatory Compliance Issues Members Public

eBay UK tests Account Assurance program, promising dedicated assistance with select account restrictions & proactive help with GPSR & other compliance issues.


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eBay Holiday Treasures: Curated Influencer Picks Highlight Unique Gift Ideas Members Public

eBay taps influencers for Holiday Treasures curated gift guide highlighting unique pre-loved items as part of Things. People. Love campaign.


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eBay Shipping Label & Messaging Errors 12-19-24 Members Public

eBay users are experiencing problems with printing shipping labels and sending messages, adding stress to last minute holiday selling.


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Big Changes To eBay Pre-Loved Fashion Conditions Coming In 2025 Members Public

Fashion sellers are in for some big changes in 2025 as eBay expands condition grading requirements to include pre-owned fair, good, & excellent.


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eBay Unwraps Personalized Selling Stats For 2024: Is Every Seller In The Top 5%? Members Public

eBay sent out personalized messages to sellers today, celebrating their success on the site in 2024 - but some say the math doesn't check out!


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eBay Tests AI Generated FAQs In Search Results Members Public

eBay continues testing ways to integrate generative AI with users noticing a new FAQ module displaying in some search results on the mobile app.


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eBay's New Saved Feed Page Annoys & Confuses Buyers, Pushes Irrelevant Visually Similar Results Members Public

eBay rolls out new Saved Feed page, users say it's confusing, not useful & pushes them toward irrelevant sponsored visually similar results.


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eBay UK Limits Multi-Buy Discounts To Businesses Amid Private Seller Crackdown Members Public

eBay UK takes more steps to differentiate private & business sellers with multi-buy discount limitations to"encourage" businesses using private accounts to upgrade.


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eBay Marketing Terms Update December 2024: More Wiggle Room, Less Transparency For Future Ad Rate & Attribution Changes Members Public

eBay Marketing Terms update: Promoted Listings attribution 2025 expansion & more wiggle room to raise future ad rates with no notice to sellers.


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eBay Tests Autoplaying Video Thumbnails For Ads On Listing Pages & In Search Members Public

eBay tests new way of drawing attention to ads on listings & search, with some thumbnails showing autoplaying video instead of static item image.


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eBay UK Launches Trade In Program For Old Phones In Partnership with Fonehouse Members Public

eBay UK launches program allowing users to trade in old tech for vouchers that can be used to purchase new devices in partnership with Fonehouse.


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eBay QR Codes Fail As Sellers Experience Shipping Glitches For The Second Day In A Row Members Public

eBay sellers experience shipping glitches for second day in a row as QR codes are not recognized when taken to the post office to print labels.


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eBay USPS Hazmat Snafu Hazard To Seller Mental Health As Holiday Shipping Cutoffs Approach Members Public

eBay sellers panic as all USPS labels purchased through platform appear to be designated as Hazmat restricted even for non-hazardous items.


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eBay Quietly Updates Invoice Limits, Allowing Sellers To Combine Shipping For Up To 100 Items Members Public

eBay quietly addresses another long-time user pain point, raising the limit for how many items can be combined into one invoice from 40 to 100.


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eBay Pursues China Growth & Ad Revenue Boost As Investors React To Slowing Performance Members Public

Jefferies downgrades eBay from "hold" to "underperform", citing concerns about slowing ad revenue growth & possible headwinds to China business.


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Press, Hold, Discover: eBay Unveils Enhanced Access To Visual Search In Mobile App Members Public

eBay integrates AI & image recognition further into homepage discovery with new press & hold functionality to shop similar items in the eBay app.


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