eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
eBay To Display Feedback Replies On Listing & Store Pages Paid Members Public
eBay update displays buyer & seller feedback replies on listings, store pages & other places where feedback is shown across the site.
Has eBay Changed Marketing Program Terms For Promoted Listings Ads? Paid Members Public
Sellers perplexed by "We’ve made some updates to the eBay Marketing Program Terms" banner - have the terms really changed or is it a glitch?
eBay Layoffs Loom Large, Sellers Worry Support May Be Replaced By AI Paid Members Public
As eBay undertakes layoffs, users worry about increasing use of AI for critical support, trust & safety functions previously handled by humans.
eBay Layoffs: Tech Jobs in Spotlight, What About Authentication Operations? Paid Members Public
As eBay undertakes another round of mass layoffs, growing labor-centric authentication operations are curiously absent from the conversation.
eBay Lays Off 1,000 Employees, CEO Says Headcount & Expenses Outpaced Growth Paid Members Public
eBay laying off 1,000 employees, about 9% of workforce, as CEO Jamie Iannone says "headcount & expenses have outpaced growth of our business."
Massive eBay Loading Speed Slowdown Brings Listing & Sales To A Halt 1-23-24 Paid Members Public
eBay users report slowdown in page loading & timeout errors preventing creating or editing listings, bringing activity on the site to a halt.
eBay Shipping Changes Create Confusion & Concern Paid Members Public
eBay USPS shipping changes create confusion & concern as sellers report incorrect info in listing form & possible problems with new cubic rates.
eBay Best Offer Not Showing In Search Results Paid Members Public
eBay users report eBay is no longer visually identify which listings have Best Offer enabled in search results.
eBay Post-Purchase "You Might Also Like" Pop Up Ads Increase Cancellations & Chargebacks Paid Members Public
eBay buyers confused by new advertising ploy showing items "you might also like" in post-purchase pop up, increasing cancellations & chargebacks.
eBay Will Finally Support USPS Cubic Rates With January 21 Postage Update Paid Members Public
UPDATE 1-21-24 eBay sellers are confused as cubic rates go into effect as many expected these rates would be a separate option they would have to select when purchasing shipping labels. Cubic ShippingThe late announcement regarding shipping indicated that : Great news! Cubic services are now available for USPS Ground Advantage
eBay Social Auto-Posting Automates Sharing Listings With Help From AI Paid Members Public
Would you trust eBay to automatically create posts to share your listings on social media? If so, auto-posting for eBay Social is for you!
eBay Unveils New Offices In Sydney, Australia Representing "Refreshed" Identity Paid Members Public
Builder reveals details of eBay's new Australia office, raising questions about how the company views security with release of facility info.
eBay Drops LendingPoint, Pivots To Funding Circle For Seller Capital Loans Paid Members Public
eBay abruptly ends partnership with LendingPoint , will use Funding Circle for eBay Seller Capital loans, in sudden unannounced changed.
eBay Sellers Report Item Specifics Module Disappearing From Listing Form Paid Members Public
eBay sellers report a technical issue causing item specifics module to disappear in app & desktop listing flow.
eBay Shipping Discount Promotion Glitch Stymies Sales Paid Members Public
eBay sellers say they are losing sales as a shipping discount promotion glitch confuses buyers during checkout.
eBay Introduces Vehicle ePID For Enhanced Motors Parts & Accessories Fitment In Australia Paid Members Public
eBay is rolling out new ways for parts sellers in Australia to provide granular fitment data with latest innovation - Vehicle ePID.
eBay UK Operations Completes Leadership Transition Paid Members Public
eBay UK leadership changes have been finalized as Chief Operating Officer at eBay UK Cristian van Tienhoven officially departs the company.
eBay Germany Moves Cancellation Policy On View Item Page, Exposing Sellers To Legal & Compliance Trouble Paid Members Public
A seemingly small change to the eBay View Item Page could spell serious legal and compliance trouble for sellers in Germany.
