eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
eBay Revamps Item Policy & Content Reporting System; Users Flag AI Enforcement Gaps Paid Members Public
eBay rolls out new item policy & content reporting system, but users worry bad actors can easily fool AI enforcement bots.
eBay Introduces "Shop More, Ship Together" For Auctions With Immediate Pay Required Paid Members Public
eBay rolls out "Shop More, Ship Together" for combined shipping on auctions with "immediate" pay required, but 7 day delay may cause unpaid item problems.
eBay Balance Frustrates UK Sellers: Is Withdrawing Funds Too Complex? Paid Members Public
Private UK sellers frustrated by new eBay Balance - has eBay made it needlessly difficult to withdraw funds in attempt to keep money on the site?
eBay Explore Tests Downvoting To Let Buyers Rate AI-Powered Recommendations Paid Members Public
eBay Explore AI fashion recommendation tool tests thumbs down feature for instant user feedback on quality & relevance of results.
eBay 1099-K Goes Electronic By Default, Will Need To Opt Back In If You Want Paper Copy Mailed Paid Members Public
eBay says 1099-K tax forms for all sellers who meet applicable thresholds will be defaulted to electronic delivery only on October 31, 2024.
eBay VP Derek Allgood Touts "People-Centric" Customer Service On Forrester CX Cast Paid Members Public
eBay VP Global Customer Experience Derek Allgood stopped by CX Cast to discuss people-centric service - a concept many believe eBay has strayed away from with AI & automation.
eBay's Market Strategy In Focus As Key Business Development Leaders Exit Paid Members Public
eBay undergoes changes in market & growth strategies as key US, UK & EMEA Business Development leaders exit - with some heading to competitors.
eBay Introduces Dynamic Target Daily Budget For Promoted Listings Priority CPC Campaigns Paid Members Public
eBay updates Promoted Listings Priority CPC campaigns to dynamic Target Daily Budgets - will sellers maintain same control over maximum ad costs?
eBay USPS Ground Advantage Glitch Shows No Discounts & Massively Inflated Rates Paid Members Public
eBay sellers report glitch in USPS Ground Advantage rates showing no negotiated discount or clearly wildly inaccurate estimates when listing.
eBay Tests New Variation Listing Form Design; Sellers Say It's Inefficient & Difficult To Use Paid Members Public
eBay sellers spot listing form design change test, replacing list-based variation creation process with time wasting "bubble cloud" experience.
eBay UK Sellers Consider Saying Au Revoir To France Due To EPR Complexities Paid Members Public
eBay UK sellers say they're considering blocking sales to France to avoid headache of Extended Producer Responsibility (EPR) requirements.
eBay Offers Glitches & Changes Frustrate Both Buyers & Sellers Paid Members Public
eBay users report ongoing issues with Offers - some clearly technical glitches & others intentional changes not working as intended or expected.
eBay UK Throws Business Sellers A Bone With Fee-Free Used Clothing Sales Until End Of Year Paid Members Public
eBay UK reacts to business seller backlash with fee-free used clothing sales promotion offer good through the end of the year.
eBay Pill Press AI Dragnet Permanently Suspends 20 Year Seller In Error Paid Members Public
Longtime eBay seller cries for help after frustrating attempts to appeal AI bot suspension for selling 100+ year old item that tripped keyword triggers.
eBay UK Restricts Baby Toys & E-Bikes To Business Sellers Only Paid Members Public
eBay UK will restrict baby toy & e-bike sales to active, established business sellers starting October 31 to ensure safety standards compliance.
Poolside Raises $500M From Bain, eBay Ventures, Nvidia & More For AI Coding Platform Paid Members Public
AI-powered software dev platform, Poolside, raises $500M in Series B led by Bain Capital, with participation from eBay Ventures, Nvidia & more.
eBay Live Expands To Clothing; Hopes To Lure Experienced Livestream Sellers With Incentives Paid Members Public
eBay Live is finally adding pre-loved clothing, as eBay looks for incentives to try to draw sellers away from livestream shopping competitors.
eBay Sellers Report Missing Store Categories As Seller Hub Changes Continue Rollout Paid Members Public
A new batch of eBay sellers has been forced into rollout of new Seller Hub design, causing store categories to go missing from Active Listings page.
