eBay

eBay news, tips, insights & commentary from an expert ecommerce perspective.

eBay's Magical Meltdown Breaks Search, Returns Zero Items For Sale Members Public

eBay search broken again, returning 0 items for sale - is this CEO Jamie Iannone's magical tech-led reimagination at work?


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eBay Rolls Out Promoted Listings Ad Rate Forecasting Tool Members Public

Get a first look at eBay's new Promoted Listings Ad Rate Forecasting tool!


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The $12 Million Question: What Happened to eBay Phone Support? Members Public

eBay reports $12 Million in increased customer service costs while sellers struggle to get phone support - is AI taking over?


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Did eBay Promoted Listings Test Tank Impressions July 18? Members Public

eBay sellers scrambling for answers to sharp drop in Promoted Listings impressions - could item page testing be to blame?


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eBay TCGPlayer Union Slams Company's Anti-Union Activity Members Public

TCGUnion-CWA plans press conference & petition action to call out eBay TCGPlayer's anti-union activity & refusal to bargain.


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eBay Reports Less Than Magical Q2 2023 Results Members Public

eBay Q2 2023 saw GMV & Active Buyers down, ad rev up - again. Where's the magical tech innovation & vision for the future?


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eBay & Etsy Tell Sellers To Stay Tuned For UPS Strike News Members Public

As UPS Teamsters strike looms, eBay & Etsy tell sellers to stay tuned for updates!


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eBay International Time Away Change Could Hit Sellers' Late Shipment Metrics Members Public

Unannounced change to Time Away policy leaves sellers using eBay International Shipping at risk for late shipment dings.


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eBay Q2 2023 Pre-Earnings Countdown & Highlights Members Public

eBay is set to announce Q2 23 earnings July 26 - look back at highlights from Q2 & what's happened so far in Q3 2023.


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eBay Multi-Variation Listing Glitch, Can't Select From Drop Down Members Public

eBay multi-variation listing glitch causes menu to rapidly auto-scroll, preventing buyers from selecting desired option.


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eBay Listings Won't End 7-21-23 Members Public

Some sellers have been unable to end listings for several days as another tough tech week at eBay continues.


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Has eBay Finally Realized Promoted Listing Ad Stuffing Has Gone Too Far? Members Public

Apparent test removes most Promoted Listings ads from View Item page - has eBay realized ad stuffing strategy isn't working?


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eBay Revamps Shipping & Return Info Tab On View Item Page Members Public

eBay's efforts to improve View Item page continue with new design for Shipping, Returns & Payment info display.


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eBay TCGPlayer Union Leader Meets With President Biden On Labor Issues Members Public

eBay TCGPlayer union organizer Briana Thomas discussed industry issues with President, Sen Sanders & Labor Sec Julie Su.


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eBay Manage Variation Listings Error - It's Not You, It's Them Members Public

eBay's servers are having a rough week with outages & errors impacting both buyer & seller experience.


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eBay Drops "Used" Trading Card Condition, Moves To Graded Or Ungraded Members Public

eBay is dropping "used" condition for trading cards, moving to label cards as "graded" or "ungraded" instead.


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eBay Expands Immediate Pay Requirement Test To Auctions Members Public

eBay expands Immediate Payment Required test to auctions, automatically opting sellers in without warning.


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eBay Item Not Received, Return Requests Hit Technical Hiccup Snag Members Public

eBay buyers receive technical hiccup error message when trying to file item not received cases or returns.


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