eBay
eBay news, tips, insights & commentary from an expert ecommerce perspective.
eBay's Valeri Yee Rumored To Take On Seller Advocacy & Community Engagement Role Paid Members Public
eBay may have new Sr Mger Seller Advocacy & Community Engagement, with Valeri Yee rumored to be moving into role left by Brian Burke earlier this year.
eBay Shipping Calculator Changes Display Incorrect Data, Remove Critical Info Paid Members Public
Sellers say changes to eBay shipping calculator design make tool less useful by removing some critical information & displaying incorrect data.
Judge Rules eBay May Face Punitive Damages In $700M Cyberstalking Suit Paid Members Public
Judge rules punitive damages may apply to some eBay cyberstalking case claims, clearing way for victims to pursue potential $700 Million lawsuit.
eBay Sold Email Facelift Causes Seller Confusion, Workflow Disruption Paid Members Public
eBay sellers left confused & frustrated when a change to the subject text & design for sales notification emails disrupts their workflows.
eBay Bids Farewell To Global Insights Manager Lamont Jones Amidst Shifting Corporate Priorities Paid Members Public
eBay Global Insights Manager, Lamont Jones is "open to work" as his role had been eliminated due to shifting priorities at the company.
eBay Q3 2024 Earnings - Weak Q4 Revenue Guidance Raises Questions About Fee-Free Selling, C2C Strategy Paid Members Public
eBay releases Q3 2024 results, with weak Q4 revenue guidance raising questions about fee-free selling and consumer to consumer strategy pivot.
eBay's "Phenomenal" Customer Experience: Who Are They Trying To Convince? Paid Members Public
eBay VP Derek Allgood interview spills secret to "phenomenal" customer experience, raising questions about AI, automation & employee morale.
eBay US Fall Seller Update October 2024 Paid Members Public
eBay US releases Fall October 2024 Seller Update with changes to Feedback policies, Product Research, Flexible Cash Advance, EIS to Canada, Shipcover insurance & more!
eBay UK October 2024 Seller Update Paid Members Public
eBay UK releases October 2024 Seller Update with changes including Feedback policies, AI image enhancement, Product Research, 1:1 seller clinics & more!
eBay Introduces Q&A Feature For Listings Paid Members Public
eBay has announced a new Q&A feature is coming soon, encouraging sellers to prepare their listings ahead of Fall Seller Update.
eBay Australia October 2024 Seller Update Paid Members Public
eBay Australia releases October 2024 Seller Update with changes to postage rate tables, fixing problem listings, Feedback policies, Product Research & more!
eBay Q3 2024 Pre-Earnings Commentary & Highlights Paid Members Public
eBay is set to report Q3 2024 earnings October 30. Take a look back at highlights from Q3 and what's happening so far in Q4 2024!
eBay Pursues Aggressive GMV Targets As Live Collectibles Selling Competition Heats Up Paid Members Public
2+ years after launching, eBay Live is finally getting serious about ramping up livestream selling GMV as Collectibles competition heats up.
eBay Plans Winter 2024 Seller Check-In For November 14 - Will Seller Update Follow? Paid Members Public
eBay's last Seller Check-In event of 2024 is slated for November 14th, with sellers eagerly waiting to see if a seller update is coming soon.
eBay Revamps Item Policy & Content Reporting System; Users Flag AI Enforcement Gaps Paid Members Public
eBay rolls out new item policy & content reporting system, but users worry bad actors can easily fool AI enforcement bots.
eBay Introduces "Shop More, Ship Together" For Auctions With Immediate Pay Required Paid Members Public
eBay rolls out "Shop More, Ship Together" for combined shipping on auctions with "immediate" pay required, but 7 day delay may cause unpaid item problems.
eBay Balance Frustrates UK Sellers: Is Withdrawing Funds Too Complex? Paid Members Public
Private UK sellers frustrated by new eBay Balance - has eBay made it needlessly difficult to withdraw funds in attempt to keep money on the site?
eBay Explore Tests Downvoting To Let Buyers Rate AI-Powered Recommendations Paid Members Public
eBay Explore AI fashion recommendation tool tests thumbs down feature for instant user feedback on quality & relevance of results.
